Network Engineer, US Voice Process

Job Description

Hi, Network Engineer, Excellent Comm, US voice process, Chennai location We have vacancy for Network etwork Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. Work location - Ambattur, Chennai. Candidates interested to relocate Chennai, Pls call the given no. Virtual interview will be conducted for outstation candidates. Immediate relocating is required. There will be BOND for 2 yrs with the Client. Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required