Customer Care Representative Trigent Software Pvt Ltd

0.0 - 6.0 years

0 - 0 Lacs

karnataka

On-site

You will be working as an International Customer Service representative at Trigent Software, providing Tier 2 Customer Support service to customers with a focus on issue resolution and customer satisfaction. Your responsibilities will include handling inbound calls, emails, and chats, logging cases accurately, providing recruitment support, offering navigational assistance on self-service portals, ensuring security verifications, making outbound calls as needed, and maintaining high call/data quality standards. You will also be expected to contribute to team communication, adhere to company policies and procedures, update process repositories, and minimize customer complaints and escalations...

Posted 1 week ago

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International Voice - Customer Service Trigent Software Pvt Ltd

0.0 - 6.0 years

0 - 0 Lacs

karnataka

On-site

Greetings from Trigent Software!! We are looking for a candidate with excellent communication skills to join us as an International Customer Service representative. This role involves providing high-quality Tier 2 Customer Support service with a focus on resolving issues and ensuring customer satisfaction. You will be working from our office in Bengaluru (Bellandur) or Mumbai, with a 5-day work week including rotational shifts, including night shifts. As an International Customer Service representative, you will handle inbound calls, emails, and chats, ensuring that all interactions are logged accurately. You will provide recruitment support to candidates, offer navigational assistance on se...

Posted 2 months ago

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