PURPOSE AND IMPACT OF YOUR ROLE: The Deputy CIO will play a critical leadership role in aligning IT initiatives with business strategy across the Group company’s operations in manufacturing, retail, e-commerce, and supply chain. Working closely with the CIO, this role will drive digital transformation, ensure IT operational excellence, enhance customer experience through technology, and support scalable enterprise platforms such as ERP, DMS, WMS, CRM, and Data Analytics. Key Responsibilities: Strategic IT Leadership Support the CIO in formulating and executing the enterprise IT strategy. Drive digital transformation across global supply chain, manufacturing, retail, and e-commerce. Lead IT planning, budgeting, and execution aligned with business objectives. Collaborate with C-suite leadership on technology investments, innovation, and transformation roadmaps. IT Operations and Governance Oversee IT infrastructure, application management, cybersecurity, and compliance in co-ordination with Group IT. Establish IT service delivery frameworks (and ensure SLA adherence. Ensure business continuity planning (BCP) and disaster recovery (DR) mechanisms are in place. Lead IT audits, risk assessments, and cybersecurity posture improvements Digital Transformation and Innovation Drive implementation of Industry 4.0/Smart Factory initiatives (IoT, AI, predictive analytics). Enable omnichannel retail and customer experience through digital tools (POS, CRM, loyalty platforms). ERP, SCM & Data Analytics Oversee enterprise platforms like SAP S/4HANA, Oracle, Microsoft Dynamics, or similar. Ensure seamless integration of manufacturing systems (MES, DCS, WMS, DMS) with ERP. Champion data governance and establish enterprise data lakes and BI dashboards for decision support. IT Procurement and Vendor Management Manage IT procurement lifecycle including vendor evaluation, negotiation, and performance monitoring. Ensure IT asset lifecycle management and license compliance. People and Change Management Lead, mentor, and develop a high-performing team of IT professionals. Champion change management in digital programs, ensuring user adoption and stakeholder alignment. Key Competencies: Strong understanding of manufacturing ( shop-floor digitization), logistics, and B2B/B2C retail models. Excellent program management and leadership skills across global teams. Deep expertise in ERP (SAP, DataTex ), IT infrastructure, and emerging technologies (AI/ML, RPA, IoT). Proven ability to align IT strategy with business needs. Effective communicator with executive presence and stakeholder management capability. Performance Metrics: IT project delivery on time and budget Uptime and system availability Cybersecurity compliance scores Business user satisfaction Cost optimization and ROI on tech investments Qualifications: Bachelor’s or Master’s degree in information technology, Computer Science, or Engineering. MBA preferred. 10–15 years of IT experience, with 5+ years in leadership roles (GM IT, Head of Applications). Prior experience in global manufacturing/retail /E-Commerce highly preferred. Desired Certifications: PMP / Prince2 //TIL v4 Foundation / COBIT, // SAP/Microsoft ERP certifications

The Deputy CIO will be a key leader in driving IT initiatives aligned with the business strategy of the Group company, encompassing various operations such as manufacturing, retail, e-commerce, and supply chain. Collaborating closely with the CIO, you will be responsible for spearheading digital transformation efforts, ensuring operational excellence in IT, enhancing customer experience through technology, and supporting the scalability of enterprise platforms like ERP, DMS, WMS, CRM, and Data Analytics. Your role will involve strategic IT leadership, including formulating and executing enterprise IT strategy, driving digital transformation globally, planning and executing IT initiatives in alignment with business goals, and collaborating with C-suite leadership on technology investments and innovation. You will oversee IT operations and governance by managing IT infrastructure, application, cybersecurity, and compliance in coordination with Group IT. Establishing IT service delivery frameworks, ensuring adherence to SLAs, business continuity planning, disaster recovery mechanisms, leading IT audits, risk assessments, and enhancing cybersecurity posture will be crucial responsibilities. Driving digital transformation and innovation will involve implementing Industry 4.0/Smart Factory initiatives like IoT, AI, and predictive analytics, enabling omnichannel retail, and enhancing customer experience through digital tools such as POS, CRM, and loyalty platforms. Your role will also encompass overseeing enterprise platforms like SAP S/4HANA, Oracle, Microsoft Dynamics, ensuring seamless integration of manufacturing systems with ERP, championing data governance, and establishing enterprise data lakes and BI dashboards for decision support. Managing IT procurement lifecycle, IT asset lifecycle management, license compliance, leading a high-performing team of IT professionals, championing change management in digital programs, and ensuring user adoption and stakeholder alignment will also be key aspects of your role. Key competencies required include a strong understanding of manufacturing, logistics, and B2B/B2C retail models, excellent program management and leadership skills, deep expertise in ERP, IT infrastructure, and emerging technologies, ability to align IT strategy with business needs, effective communication skills, executive presence, and stakeholder management capability. Performance metrics for this role will be measured based on IT project delivery, uptime, cybersecurity compliance, business user satisfaction, and cost optimization, and ROI on tech investments. To qualify for this role, you should hold a Bachelor's or Master's degree in information technology, Computer Science, or Engineering, with an MBA being preferred. You should have 10-15 years of IT experience, including at least 5 years in leadership roles, prior experience in global manufacturing/retail/E-commerce is highly preferred. Desired certifications include PMP, Prince2, ITIL v4 Foundation, COBIT, SAP, and Microsoft ERP certifications.,