My Money Mantra - Executive - Telesales

Job Description

Roles and Responsibilities- Outbound calling to sale the loan and finance products like Personal Loan- Coordinating with the customer and manager to provide the respective details and documents required for processing the loan- Coordinating with the bankers and relationship manager to solve the customer query- Uses independent judgement and resourcefulness to convert the customer and offer the personal loan.- Uses time-management skills to fulfil requirements within pre-established time constraints and guidelines.- Receives inbound phone calls from and makes outbound phone calls to resolve the customer issue- Performs essential job demands for this positionDesired Candidate Profile- Fresher with immediate joining from any Noida, Delhi NCR are eligible to apply- Microsoft office products and other relevant technologies.- Basic computer skills MS Word, Excel and Internet.- Strong customer service skills experience required.- Must have strong time management skills, the ability to multitask and work at a fast pace.- Must have excellent verbal communication skills.- Must demonstrate strong Internet research skills.- Strong attention-to-detail required.- Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.