Job Description

Job Description A Managed Services Core Specialist is responsible for the day-to-day operations and maintenance of core network infrastructure within a managed services environment. This role requires a deep understanding of network technologies, troubleshooting skills, and the ability to work independently and as part of a team. Customer Services in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education. How You Will Contribute And What You Will Learn Actively contribute to fault management/configuration activities of 5G SA Core Network. coordination with Project teams for HLD/LLD/TOL/Design reviews, and network integration activities. Resolve trouble ticket/CR within SLA and maintain a quality service to end customer. MOP/WI preparation for the activities and new learnings Coordinating with care team for finding and analyzing the RCAs Guiding team members to execute complex & critical configuration changes Tracking of issues related to tools and timely escalation as per pre-defined matrix Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers. Key Skills And Experience You Have: B.E./B.Tech/M.E/M.Tech with 3+ years of experience in Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF). Understanding on call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc. Excellent knowledge on LTE and 5G EPC / 5G Core Architecture Interface and Protocols. Good Understanding on Service Based Architecture concepts/Network Slicing If would be nice If you also had: Knowledge on Cloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers Exposure in IMS architecture with all the nodes About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity. Show more Show less