MS Engineering Operations Senior Manager (Sr.Manager) -IT Service Delivery

As a member of the managed services team at PwC, your role involves focusing on a variety of outsourced solutions and supporting clients across different functions. You will help organizations streamline their operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. Utilize your skills in project management, technology, and process optimization to provide high-quality services to clients. Specifically, individuals in managed service management and strategy will concentrate on transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your responsibilities will include continuous improvement and optimization of managed services processes, tools, and services. Your growth as a strategic advisor will rely on leveraging your influence, expertise, and network to deliver quality results. Motivate and coach others to collaboratively solve complex problems. As you gain autonomy, apply sound judgment to know when to take action and when to escalate issues. Your problem-solving ability through complexity, thoughtful questioning, and clear communication of interconnected aspects will be crucial. Developing and sustaining high-performing, diverse, and inclusive teams while upholding a commitment to excellence will contribute to the firm's success. **Key Responsibilities:** - Craft and convey clear, impactful, and engaging messages that tell a holistic story. - Apply systems thinking to identify underlying problems and/or opportunities. - Validate outcomes with clients, share alternative perspectives, and act on client feedback. - Direct the team through complexity, demonstrating composure through ambiguous, challenging, and uncertain situations. - Deepen and evolve your expertise with a focus on staying relevant. - Initiate open and honest coaching conversations at all levels. - Make difficult decisions and take action to resolve issues hindering team effectiveness. - Model and reinforce professional and technical standards (e.g., refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. **Qualifications Required:** - Minimum years of experience as per job requirements Please note that there were no additional details about the company provided in the job description.,