MRIDGANDHA RETAIL (OPC) PRIVATE LIMITED

Company Description MRIDGANDHA RETAIL (OPC) PRIVATE LIMITED is an export-import company based in India, specializing in high-quality natural and essential products including pharmaceutical raw materials, agricultural produce, premium spices, and fresh fruits. Serving global clients in the pharmaceutical, food, and wellness industries, the company is committed to ethical sourcing, exceptional product quality, and timely delivery. With a mission to connect India’s natural resources to international markets, MRIDGANDHA promotes health, nutrition, and sustainability. The company values transparency, reliability, and long-term partnerships, offering customized solutions alongside its vast product range. Role Description This is a full-time remote role for a Customer Relations Executive. The primary responsibilities include managing client relationships, addressing customer inquiries, ensuring high levels of customer satisfaction, and providing excellent customer service. The role involves effective communication, solving customer challenges, and supporting the overall client experience to contribute to the growth and success of the company. Qualifications Strong interpersonal skills and the ability to build positive relationships with customers and stakeholders Expertise in client relations and ensuring customer satisfaction Proficiency in customer service practices and handling customer inquiries Excellent written and oral communication skills Problem-solving skills and the ability to work independently in a remote setting Proficiency in CRM tools or customer management software is advantageous Prior experience in the export-import, retail, or customer service industry is desirable