Mis

Job Description

Company Description Cogent E Services is an end-to-end Customer Experience (CX) solutions provider based in India, with a presence in 12 cities across 24 sites. We offer omni-channel solutions for customer interaction touch-points, back office solutions, and digital marketing services. Our clients come from diverse industries, including banking, financial services, and e-commerce, and we cater to them in more than 10 languages. Role Description This is a full-time on-site MIS role located in Noida at Cogent E Services. The role involves managing and analyzing customer interaction data, utilizing technology to derive insights, and overseeing customer interactions. Responsibilities also include implementing cybersecurity measures to ensure data protection. Qualifications Analytical Skills and Information Management abilities Strong Communication skills Proficiency in Information Technology Knowledge of Cybersecurity practices Experience in data analysis and reporting Attention to detail and accuracy in handling data Bachelor's degree in Information Technology, Computer Science, or related field Certifications in Cybersecurity or Information Management are a plus Show more Show less