Mis Analyst

Job Description

Role & responsibilities Collect, analyze, and interpret data from various logistics operations, including transportation, warehousing, and inventory management. Ensure data accuracy, integrity, and consistency across all systems and reports. Creation of dashboards and presentations as per customer requirements. Develop and produce regular and ad-hoc reports to provide insights into logistics performance, operational efficiency, and key performance indicators (KPIs). Present findings to management and stakeholders, highlighting trends and areas for improvement. Manage and organize large datasets related to shipments, warehousing, inventory, and transportation. Visualize logisticsdata using charts, graphs, and dashboards to effectively communicate performance and areas for improvement. Monitor access to sensitive information and implement safeguards as necessary. He/ She will be responsible for timely & accurate data reporting for all the division/areas of work. Prepare reports as per agreed formats and share with customer at agreed frequency. He/ She must understand the data being worked on to do analysis and highlight any area of concern. Prepare monthly deck and monthly meet presentations. Add value in doing analysis, bring in ideas for improvement, and highlight outliers through MIS & reports. Provide additional reports or cater to additional data as and when required. Monitor access to sensitive information and implement safeguards as necessary. Ensure customer expectations are met thus leading to overall customer satisfaction. Primary focus to analyse, interpret and develop reports. Follow and adhere to SOP, exception process and set guidelines. Maintain records as necessary as process / audits or as explained. Commitment to delivering exceptional service and support to customers. Should be able to manage time effectively and should be quick & accurate to respond timely to the queries raised by using efficient work methods and tools. Preferred candidate profile Excellent written and verbal communication skills, including the ability to communicate complex logistics data clearly. Customer-facing and interaction skills (excellent). Strong attention to detail and accuracy, particularly when dealing with large volumes of logistics data. Proficiency in MS Office Suite (Word, Excel, Outlook). Excellent analytical and problem-solving skills with a keen attention to detail. Flexible in working for various shifts and able to handle work pressure. Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Strong organizational and time management skills, with the ability to manage multiple priorities. Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information. Graduate (Bachelors degree from a recognized University in any discipline. Minimum 2/ 3 years’ experience in data analysis, MIS reporting, or business intelligence, preferably within the logistics or supply chain sector.