Microsoft 365 Administrator

Job Description

Job Title: Microsoft 365 Administrator Key Responsibilities: Microsoft 365 (M365) Administrator manages and maintains Microsoft 365 applications and services, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring user access, security, and compliance. He/She will be responsible for managing, configuring, and maintaining our organization's Office/Microsoft 365 environment, ensuring optimal performance, security, and reliability. The role focuses on managing hybrid architecture, cloud infrastructure (Azure), and security aspects of Office 365/Microsoft 365.\ Job Description: Manage and maintain Office 365/Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and support Office 365 and MS Exchange policies. Configure and administer Azure Active Directory, user accounts, licenses, and security settings. Monitor system performance, troubleshoot issues, and ensure optimal functionality and reliability. Configure and maintain security policies, including data loss prevention (DLP) and multi-factor authentication (MFA). Monitor service health, troubleshoot issues, and implement solutions to ensure high availability and performance. Ensure compliance with organizational policies, security standards, and industry best practices. Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions. Stay updated with the latest Office 365 features, trends, and best practices, recommending improvements proactively. Manage and troubleshoot issues with Entra connect sync and password sync. Automate regular activities using scripts. Provide cross-domain O365 user access and application access experience. Manage Exchange hybrid mail flow and setup, SMTP relay, certificate concepts, etc. Administer Intune for Windows, Mac, and Linux. Additional Responsibilities: Bachelor's or master's degree in computer science, Information Technology, or a related field. 8+ years of experience as an Office 365 Administrator or similar role. Strong understanding of Exchange Server 2010/13/16/2019 and Office 365 administration. Proficiency in PowerShell scripting for automation and management tasks. Experience with Azure cloud infrastructure and security configurations. Familiarity with email antivirus, antispam, backup, and compliance products. Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions. 4-6 years of experience in a cross-functional role, preferably in the O365 domain. Experience with Azure AD and AWS would be an added advantage. Excellent critical thinking, problem-solving, communication, and interpersonal skills. Ability to provide team leadership and resource allocation, balancing competing demands and contention for resources while maintaining customer satisfaction. Team player with strong analytical skills, attention to detail, and ability to work under tight schedules. Flexible to travel on a need basis.