The purpose of this role is to oversee the development of our database marketing solutions, using database technologies such as Microsoft SQL Server/Azure, Amazon Redshift, Google BigQuery. The role will be involved in design, development, troubleshooting, and issue resolution. The role involves upgrading, enhancing, and optimizing the technical solution. It involves continuous integration and continuous deployment of various requirements changes in the business logic implementation. Interactions with internal stakeholders and/or clients to explain technology solutions and a clear understanding of client s business requirements through which to guide optimal design/solution to meet their needs. The ability to communicate to both technical and non-technical audiences is key. Job Description: Must Have Skills: Database (SQL server / Snowflake / Teradata / Redshift / Vertica / Oracle / Big query / Azure DW etc. ETL (Extract, Transform, Load) tool (Talend, Informatica, SSIS, DataStage, Matillion) Python, UNIX shell scripting, Project & resource management Workflow Orchestration (Tivoli, Tidal, Stonebranch) Client-facing skills Good to have Skills: Experience in Cloud computing (one or more of AWS, Azure, GCP) . AWS Preferred. Key responsibilities: Understanding and practical knowledge of data warehouse, data mart, data modelling, data structures, databases, and data ingestion and transformation Strong understanding of ETL processes as well as database skills and common IT offerings i.e. storage, backups and operating system. Has a strong understanding of the SQL and data base programming language Has strong knowledge of development methodologies and tools Contribute to design and oversees code reviews for compliance with development standards Designs and implements technical vision for existing clients Able to convert documented requirements into technical solutions and implement the same in given timeline with quality issues. Able to quickly identify solutions for production failures and fix them. Document project architecture, explain detailed design to team and create low level to high level design. Perform mid to complex level tasks independently. Support Client, Data Scientists and Analytical Consultants working on marketing solution. Work with cross functional internal team and external clients . Strong project Management and organization skills . Ability to lead/work 1 - 2 projects of team size 2 - 3 team members. Code management systems which include Code review and deployments Location: DGS India - Pune - Baner M- Agile Brand: Merkle Time Type: Full time Contract Type: Permanent

The Software Developer role is placed within the UK Digital Product team, part of Dentsu s Data & Technology group. Digital Product is responsible for building and maintaining Dentsu s internal software products, built in partnership with some of the world s leading technology firms, including Meta, Google and Amazon among others. The Digital Product team is a hybrid team, with members split between the UK and India. The core product that you would be working on, Pipes, helps Dentsu teams optimise digital marketing campaigns for some of the largest advertisers in the world. Our platform is used by hundreds of users within the dentsu network to manage over 1,000 clients across 28 markets. The product has experienced rapid adoption in the last 12 months, and we are growing our development team to continue the scale and growth of the platform. Job Description: We re looking for a full-stack Software Developer with experience working in a multi-disciplinary team. Working closely with other developers, you ll help build our platform in a robust, scalable way, delivering the best service for our clients, including some of the biggest advertisers in the world. The ideal candidate will look forward to working in a smaller, more dynamic team, and be able to take ownership of projects within the product roadmap. Ideally, you will have the following qualifications: 3-5+ years experience in a software developer role Full-stack experience, including an OOP language and a JavaScript frontend framework Experience working in a sprint-based development team. Experience peer-reviewing code. We re a cloud-first team, with a big emphasis on autonomy and personal development. We re scaling rapidly within the business, so as well as writing high-quality code, youll be able to contribute to the wider development lifecycle, architecture and processes. Our product is built entirely on Google Cloud, so you ll need to become comfortable developing for this environment. We use the following languages, frameworks and technologies: Backend services: .NET (C#) Frontend development: ReactJS Data storage: MySQL, GCP Firestore, GCP BigQuery, GCP storage budgets Hosting: GCP Cloud Run (with Docker), GCP Cloud Functions Testing : XUnit (C#), Mocha & Chai (TypeScript), Cypress (frontend) Data and event pipelines: GCP Cloud Tasks, GCP Cloud Scheduler, GCP PubSub Don t worry if you don t have experience in all of the above, a willingness to learn is what we re looking for. The key for us is experience with OOP and a JavaScript frontend framework. Location: DGS India - Remote Brand: Merkle Time Type: Full time Contract Type: Permanent

The purpose of this role is to enable and support project delivery through the capture and analysis of user and business needs, ensuring project outcomes are aligned with the service vision and business strategy. Job Description: Key responsibilities: Analysis and Requirements Definition Employs a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project Determines the need and value of performing the activity based on the context If required, employs a range of tools and techniques to map As-Is and To-Be business processes/capabilities Impact Analysis and Estimation Identifies potential consequences of a change and estimates what needs to be modified to accomplish that change and focuses on defining changes within the scope of the overall project design, to the requisite quality with appropriate level of effort required depending on change defining Business Solution Design and Development Engages with requisite stakeholders to ensure business systems, workflows and processes contribute to target operating model/capability Ensures that activities within project are mapped to ensure that they are delivered effectively and work in partnership with domain experts e g ,Enterprise Architects, Systems Analysts, where applicable, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions Benefits Evaluation Evaluates strengths and weaknesses of identified benefits and dis-benefits in line with project mandate Stakeholder Engagement Engages with business owners, business change managers, users and other identified key stakeholders, as required, to ensure alignment of project requirements and solution/capability design Business Change Works closely with Business Change Managers and improvement teams with identification of BAU enhancements and associated solutions to ensure that defined project outputs are delivered and benefits realised Frameworks, Tools and Documentation Provides advice and guidance to the project team on application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context and project Location: Bangalore Brand: Global Functions Time Type: Full time Contract Type: Temporary Cover (Fixed Term)

Join Dentsus flagship Fresher Accelerator Program , a unique initiative for freshers, designed to unlock their potential through a unique blend of classroom and on-the-job learning experiences. Aspiring media professionals will delve into the world of new-age media, engage in dynamic campaigns, and receive mentorship from industry experts. Why Join Us: Learn from subject matter experts about cutting-edge media planning and deployment processes. Gain practical experience in live campaign management and access exclusive certification programs. Be part of a never-before-created flagship program that sets a new standard in media training. Job Description: What you can learn: Integrated Media Planning: Understand traditional and digital media planning, campaign performance assessment, and optimization. Client Servicing: Work closely with Client Leadership prepare campaign & pitch presentations, audience and market analysis. Also learn how to foster and deepen client relationships. Strategy: Collaborate on campaign strategies, conduct market research & insights, and compile detailed reports. Media Buying: Negotiate rates and placements across various media platforms, securing impactful media buys within budget constraints. Content: Understand the importance of compelling content within media strategies. Participate in content ideation, briefing content creators, and ensuring brand alignment. Requirements: Graduation between 2022 and 2025 in any stream, or individuals seeking a career change. Strong desire to build a career in media. Eagerness to learn and stay updated with industry trends Excellent communication and number crunching skills Ability to collaborate across teams Location: Bangalore Brand: Global Functions Time Type: Full time Contract Type: Consultant

We are seeking a motivated and experienced Senior Business Analyst to join our dynamic team. In this role, you will be responsible for managing day-to-day ad operations on major Paid Media Channels including Google, Meta, and Bing etc., to drive revenue growth through performance marketing campaigns. You will work closely with both internal teams and external stakeholders to understand client objectives and exceed their goals. Job Description: Key Responsibilities: Ad Operations Management : Oversee daily operations of performance marketing campaigns across multiple channels. Strategic Development: Understand client goals and design strategies to achieve and exceed defined performance targets. Performance Reporting: Provide regular and ad hoc reporting on campaign performance, offering insights into further opportunities for Channel growth. Budget Oversight: Build, manage, and track budgets, monitoring key success metrics to ensure effective resource allocation. Market Analysis: Stay informed on industry trends and the competitive landscape to inform campaign strategies. Business Reviews : Prepare and present Business Review decks that highlight growth and performance metrics. Mentorship: Guide and train junior team members and interns on best practices in digital marketing. Location: 3rd floor, Survey No. 35, Deep Complex, Above Renault Showroom, Mumbai - Bangalore Highway Road, Baner, Pune, Maharashtra - 411 045 Brand: Sokrati Time Type: Full time Contract Type: Permanent

The purpose of this role is to implement and execute Paid Search campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Role Summary: Job title: Manager- Paid Media Experience : 3-5 yrs of relevant experience Location : Pune In pursuit of this, we seek to hire a talented " Paid Media - Manager " with at least 3- 5yrs of full-time relevant experience with strong technical knowledge base to manager & deliver the best paid digital media campaigns to our clients. The purpose of this role is to assist with the planning, reviewing and optimization of Paid Search and Social campaigns whilst supporting the team in reporting and managing client accounts. Job description: Responsibilities: Focuses on day-to-day execution for both paid search and paid social campaigns. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment. Location: 2nd floor, Survey No. 35, Deep Complex, Above Renault Showroom, Mumbai - Bangalore Highway Road, Baner, Pune, Maharashtra - 411 045 Brand: Sokrati Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support for the collection, analysis, and dissemination of insights to our clients Job Description: Key responsibilities:Integrates disparate datasets, conducts data preparation for analysesApplies data science methods to provide insights and recommendations to clientsDelivers analytic outcomes based on project timelines and key milestonesMaintains knowledge of new trends in the data science industryDevelops and manages code used for analytics purposesCommunicates findings and insights Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent

As a Salesforce Developer, you will be responsible for designing, developing, and implementing scalable Salesforce solutions to support business requirements. You will work closely with stakeholders, architects, and administrators to ensure high-quality development, best practices, and seamless integration with other systems. Job Description: Key Responsibilities: Design, develop, and customize Salesforce solutions based on business requirements. Collaborate with stakeholders to gather and analyze user requirements. Develop and maintain Salesforce applications, including configuration, custom development, integration, and data migration. Create and maintain technical documentation for Salesforce development. Work closely with team members to design and implement effective Salesforce solutions. Provide support and troubleshooting for Salesforce-related issues. Stay updated with the latest Salesforce features, best practices, and industry trends. Perform extensive custom development using Apex classes, triggers, Lightning Components (LWC & Aura), and SOQL . Apply advanced system administration and configuration expertise, including Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security, and Permissions . Work with LWC, Aura, jQuery, or other JavaScript libraries . Accurately estimate and prioritize workload for themselves and team members. Ensure the effective execution and ongoing support of Salesforce projects and initiatives. Develop integrations using SOAP, REST APIs, and middleware tools . Optimize existing processes while ensuring compliance with Salesforce Governor Limits . Perform data imports and exports (insert, update, delete, upsert) using Data Loader . Apply strong knowledge of Object-Oriented Programming (OOPs) concepts . Candidate Profile: 3+ years of Salesforce experience in development and administration. Salesforce Platform Developer I certification is mandatory . Additional certifications, such as Salesforce Platform App Builder, Platform Developer II, or JavaScript Developer I , are preferred. Experience working in a large, global organization is advantageous. Strong problem-solving skills and experience with data and software applications . Ability to work independently and as part of a team. High energy and passion for the role, with a can-do attitude . Self-starter, proactive, and willing to take ownership. Strong organizational skills and resourcefulness. Proven ability to deliver on commitments and deadlines . Technical Skills & Tools: Salesforce Products: Sales Cloud, Lightning Experience Development: Apex (write and read), Lightning Web Components (LWC), Aura Integration: SOAP & REST APIs, Application Integration DevOps & Tools: Salesforce DX, Jira, Confluence Data Management: Data Loader for data migration Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

Act as a CX champion in engaging clients and internal organization to improve customer experience Lead new business opportunities for CX by building relationship with Sales Leads in Qualtrics and within Merkle & Dentsu Manage and grow key clients across US region through design and delivery of impactful CX programs Develop CX strategy and roadmap including voice of customer feedback system for clients across sectors and across regions Advise clients in improving their customer experience by recommending and providing point of view on customer listening systems - gathering customer insights, driving ROI, optimizing customer touchpoints and channels Lead CX improvement projects and initiatives that positively transform the client s end- to-end experience Job Description: Overall, 10 years experience with minimum 7 to 8 years of CX practitioner/manager/consulting experience managing CX programs and/or delivering CX consulting services Has a strong understanding of good research methodology, survey design and data analysis Must have Executive Presence. Strong decision-making, problem-solving skills, writing and presentation skills Ability to work independently and with a team consisting of executives, project stakeholders and project team members Ability to work effectively with people at all levels in an organization - c-suite to operational leaders to frontline employees Consultative and relationship builder who can quickly understand client needs and requirements Experience facilitating cross-functional team discussions, including well-developed negotiation skills and ability to provide direction while not having direct authority. Effective communication of complex ideas both verbally and in writing Exceptional analytical and problem-solving skills CCXP certification preferred Qualtrics experience preferred Proven track record driving positive change in a complex environment; exceptional change management skills Understands and can teach CX methods and tools Comfortable with fluidity/changes in responsibilities across projects Design and improve experiences for our CX advisory clients. Proficient at methodologies like Program assessment, stakeholder interviews, VoC strategy development, VoC survey design, dashboard design, Insights presentation, Key driver analysis. Knowledge of Governance & Prioritization frameworks, RCA is an added advantage. Partner with our US strategy team/sales/implementation team to design VoC strategy, design & implementation plans. Knowledge of secondary research will be an added advantage Handle logistics for VoC strategy, design & implementation projects, including maintaining organization and timelines among the internal team, scheduling, and planning research engagements, checking data (with the ability and desire to learn how to manage both up and down ). Proficient in understanding dashboard widgets and creating insights summary/PPT for client stakeholders. Play a supporting role for clients on projects and maintain comprehensive notes. Assist with report creation, including writing, analysis, chart and table creation in Excel or PowerPoint. Lead the write-ups of survey questionnaires, writing questions that use clear phrasing and uphold Qualtrics and industry-standard methodologies. Be able to effectively problem solve logistical issues and adjust on the fly. Identify issues and suggest solutions on how to make projects run more smoothly. Bachelors degree or higher in business strategy, design & implementation 8 - 10 years experience within the VoC strategy, design & implementation industry Lead and successfully deliver bespoke research solutions to clients throughout the entire project lifecycle (methodology, design & analysis) Knowledge with Qualtrics XM platform (a plus point) Experience with VoC strategy projects conducted within US regions. Technical aptitude and proficiency in tools like PPT, Excel, Qualtrics platform Analytical thinking, logical reasoning skills, and creative intelligence are essential. Success Criteria: You are an experienced and motivated leader in VoC strategy, design & implementation. In this role, we need you to be naturally curious and have a passion for understanding client problem statements, VoC trends. A high level of motivation and excellent communication skills are required to handle an incredibly diverse slate of work, clients, and team personalities. Flexibility to work on multiple projects, a natural aptitude for organization and deliverable creation are equally important in this fast-paced environment. You have a passion for cross functional collaboration and combining different types of data, learnings & insights. You can deliver amidst the dynamic nature of workload and pace inherent in a client service business. You should have very strong Excel and PowerPoint skills, and can run basic statistical analyses, display the creativity needed for writing effective questionnaires, and be very comfortable multi-tasking. You are academically qualified, have at least 8 to 10 years experience within a market research capacity. You have strong personal accountability, work ethic and a positive, can do attitude. There is tremendous growth potential in our rapidly growing company and we re looking for eager people up for the challenge! You should be comfortable to work with clients in the US region with a partial overlap with the EST time zone. Location: Bangalore Brand: Merkle Time Type: Full time Contract Type: Permanent

The purpose of this role is to assist with the planning, reviewing and optimisation of campaigns whilst supporting the team in reporting and managing client accounts. Job Title: Associate Business Analyst Job Description: Key responsibilities:Focuses on day-to-day executionProactively reviews and manages client data to ensure optimal performance on all campaignsTracks and reports on campaign results, gathers data analysis and participates in weekly callsGenerates campaign reports and is responsible for pacing, QA and traffickingProvides initial insights on campaign trends to executives and planners Location: 2nd floor, Survey No. 35, Deep Complex, Above Renault Showroom, Mumbai - Bangalore Highway Road, Baner, Pune, Maharashtra - 411 045 Brand: Dentsu Time Type: Full time Contract Type: Consultant