Support Lead - D365 F&O to act as the key liaison between the various Teams (Support, Technical, Functional, Release, Environment, Testing & Transition Teams) for the Microsoft Dynamics 365 Finance and Operations (D365 F&O) platform. The candidate having a deep understanding of D365 F&O will oversee the service delivery, ensure seamless communication, monitor incidents and service requests, and maintain strong relationships with internal stakeholders, business admins and external vendors to ensure optimal platform performance and service continuity. Job Description: Key Responsibilities Incident & Problem Management: Oversee the triage and resolution of issues, ensuring that incidents are escalated to the appropriate team (Support, Development, Technical, Functional) in a timely manner. Monitor and track high priority tickets & escalated tickets, provide progress updates to stakeholders & ensure timely resolution within agreed SLAs. Review weekly and monthly dashboards & drive permanent solution. Act as an escalation point for complex issues, including system performance issues, integration failures, and technical bugs. Ensure support teams perform root cause analysis for recurring issues and work towards implementing long-term solutions. Cross-Team Coordination: Serve as the primary point of contact between the support teams and the delivery teams to ensure smooth information flow and timely resolution of issues. Participate in regular market meetings, release meetings, upgrade meetings, hypercare meetings & transition meetings and trigger relevant communications, ensuring that each group is aligned with the overall goals and objectives. Quality Assurance : Work with both the Delivery and Support teams to ensure that new developments, enhancements, and customizations are properly tested before deployment. Review and ensure that quality standards and best practices are maintained during the lifecycle of each project. Change & Release Management: Liaise with all the relevant teams during change release, participate in Change Release discussions, ensuring all changes are planned, tested, and implemented smoothly. Communicate the impact of changes on business operations, ensuring minimal disruption. Oversee the planning, testing, and deployment of system updates and new releases. Stakeholder Engagement & Performance Reporting: Facilitate region-wise meetings to review expectations, priorities and timelines for service assurance. Maintain strong relationships with key stakeholders within the organization, ensuring that the needs of the business are met. Communicate technical information to non-technical stakeholders, ensuring that the business understands the implications of technical decisions and progress. Provide regular reports to senior management on service performance, including incident resolution, issue trends, and any improvements or challenges. Vendor Relationship Management: Build and maintain strong relationships with the vendor support team, ensuring they are responsive and aligned with the needs of the business. Facilitate governance meetings to review service performance. Continuous Improvement: Proactively identify areas for improvement in service assurance and collaborate with both the vendor and delivery teams to implement improvements. Share feedback and best practices between the vendor and internal teams to enhance the overall performance of the D365 F&O platform. Continuously evaluate existing processes and workflows within the D365 teams and identify opportunities for improvements to increase efficiency and streamline operations. Documentation, Knowledge Management & Training: Deliver regular status reports to management on ongoing incidents, avoidable tickets and performance metrics. Regular review of technical documentations, including knowledge base articles, to ensure accurate and efficient support. Facilitate knowledge sharing sessions between support teams end users. Qualifications Overall, 7-9 years of experience in support with minimum of 3 years of recent experience in D365 F&O environment with hands-on experience in support aspects of D365 Bachelors degree in Information Technology, Computer Science, Business, or related field. Professional Knowledge/Skills Mandatory skills and experience Strong understanding & proven experience in D365 F&O Support. Experience managing relationships with third-party vendors and coordinating between external teams and internal teams. Strong communication skills, with the ability to translate technical concepts to non-technical stakeholders. Experience with incident management, change management, and problem resolution. Desired skills and experience Certification in Microsoft Dynamics 365 (any functional or technical module). Familiarity with D365 integration points, middleware (Biztalk / Snaplogic) customizations, and data migration strategies. Familiarity with ServiceNow. Knowledge of Power BI and other D365 reporting tools is a plus. Personal Attributes Flexible to work in shifts (preferably 3pm - 12am) with Bangalore as a preferred work location. Excellent interpersonal and relationship-building skills. Self-motivated with a strong sense of ownership and accountability. Demonstrated ability to work cross-functionally and across diverse teams. Problem-solving, Analytical thinking, good communication & collaboration. Location: Bangalore Brand: Global Functions Time Type: Full time Contract Type: Permanent

Role overview: The Senior Executive will support end-to-end activities for Accounts Payable process like invoice accounting, maintaining invoice tracker, vendor payments, bank open items clearing, preparation of accrual tracker and month end reporting. The Senior Executive will work in a shared service environment of a captive BPO support and be responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT), Accuracy and other scheduled and unscheduled deliverables. The individual should keep the process in steady-state phase and contribute to continuous improvement program across the process. He/ she will provide timely escalation of issues to the reporting manager and provide the action plan to get the issues resolved. The Senior Executive will also coordinate with people across geographies and must maintain good communication/ engagement with them Job Description: Key activities of this role - Handle day-to-day activities of processes like clearing mailbox, updating invoice tracker, getting invoices approvals, accounting, payments, etc. Interact with suppliers over call and/or emails in receiving invoices, Purchase orders, seeking clarifications, follow-ups etc. Manage the monthly reporting deliverables such as preparing & posting accrual journals, creditor & ageing analysis with comments on overdue invoices. Ensure delivery of quality results to key stakeholders including dashboards, KPI reports non-compliance reports and other key process metrics. Handling monthly calls with stakeholders and address the invoice issues to reduce the pending count. Ensuring error free execution of activities of the process. Develop and implement the aspects of quality compliance and accuracy attributes Contribute to the team meetings and brain storming sessions Assist reporting manager in preparing various reports such as Dashboards and end-to-end metrics and other deliverables. Responsible for maintaining documentation and ensuring audit compliance Should be able to multitask between deliverables and day to day activities Should be back up for the Process Lead and should handle the team in the absence of Team Lead. What we re looking for: B.Com /M.Com/ICWAI/MBA/semi qualified Chartered Accountant with a minimum of 5-8 years of experience in BPO/KPO Industry handling transactional processing / accounting Experience in working on captive BPO environment in accounts payables processes. Demonstrated success in communication and inter-personal skills Receptive to the escalations and suggestions on areas of improvements Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive. Hardworking and flexibility in working hours Ability to prioritize the tasks Willingness to accept additional and urgent tasks as and when required Process driven and independent Time Management skills and ability to perform during peak output requirements Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to perform and support the higher risk standard Financial reporting and control activities required each month, quarter and year-end as well as supervise the execution of lower risk activities. Job Description: Main Responsibilities Assist the Manager and Financial Controller in transitional activities for the US market in collaboration with CCoE Lead & Regional Finance Services team. Support Financial Controller and Manager in monthly/Quarterly financial reporting and control activities by partnering with & supporting the Regional Financial Controller. Delivery of Month End closure (MEC) activities including P&L and Balance Sheet finalization. Timely closing of local accounting books & BPC group submission adhering to group requirements and timelines. Lead budget and reforecast preparation requirements and manage the BPC submissions. Support in the preparation and driving reconciliations and owning the actions from BS calls. Prepare Balance sheet presentations and risk analysis to develop & implement appropriate controls. Support in Management of specialist finance activities including taxation, VAT, treasury, Insurance and risk management (including Hedging FX exposure) Working with the Operational Finance and Commercial Finance teams to continuously improve financial processes and controls to comply with group policy and reporting requirements from time to time. Performance management, training & continuous development of the team. Supporting the Manager and FC in external audit process e.g. gathering documentation for the organisations procedures/other audit supporting materials Support in Assessment of internal control environment with reference to Group s Internal Control Perform testing to support the annual J-SOX controls effectiveness attestation. Support in designing and executing required controls testing. Communicate results to internal stakeholders and external auditors. Perform required remediation testing. Management of the annual controls self-certification process. Manage ad hoc requirements and projects on financial control & compliance areas Professional Skills Qualified Chartered Accountant with 5 to 7 years of post-qualification experience or Semi-qualified accountant/ finance graduate with 9 - 11 years experrience in Accounting, Consolidation, Financial reporting. Proficient in technical accounting and IFRS. Knowledge of US GAAP would be preferable Advanced user of Microsoft Excel & PowerPoint. Knowledge of SAP BPC (Business Planning & Consolidation) and Blackline tool will be an added advantage. Strong communication skills (verbal & written). Able to communicate effectively with various stakeholders, across different regions and levels. Strong teamwork and collaboration skills. Demonstrate high level of responsibility and commitment to the assigned activities. Agile and flexible to changing needs and adhoc requirements. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to take responsibility for leading and mentoring Test Engineers, in all aspects of automation. To take ownership of the current automation, growing and maintaining the automated tests. Responsible for encouraging the rest of the team to think automation in their ways of working. Job Description: Lead and closely coordinate Salesforce testing with 4 to 5 team members Plan and participate in application demos of the delivered CRs/JIRAs with Testing Team , Product Owners, Business users, and follow up the status till signed off for production Provide inputs to Test Manager for Test Strategy, Test Approach, test estimations and testing planned dates. Liaise with the Solution Team, Platform Leads to understand Functional Design, Platform Architecture to design the test scenarios. Design functional test scenarios, execute them, log, and track defects to closure. Run the daily testing catch-up meetings with the Team and lead the g overnance of Test mgmt. tool (Jira/Azure) on updating Test Cases, Test Status and Defect Mgmt. Review the Team members Test artifacts and provide suggestions for improvements. Attend the project meetings and coordinate with PM on Test Scheduling, Testing Progress status and Test Closure Memo and sign off Send Daily & Weekly Test summary report to the project team Partner with Automation team to build the CI/CD for automation of Salesforce Functional test cases. Handle the escalations and provide mitigations to delivery owners Extend the support to Demand Management and Platform Upgrade activities. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to embed security into the Creative Practice area Job Description: Information Security Manager The Information Security Manager role within Dentsu Creative is responsible for providing security oversight for customer solutions and infrastructure within the managed services environment across various technology components within the organization s enterprise technology portfolio. Information Security Manager. will deliver enterprise class capabilities, support the organization through the enforcement of the security policy, this may include penetration testing, Web application testing, security tooling support and provide support to the engineering and architecture groups. The Information Security Manager role is responsible for performance measurement, analysis and tuning in an enterprise hosting environment. They keep up to date on industry trends and deliver the highest level of customer service possible. This role will report to the Global Cyber Security Director, Creative. The role will work with a team of geographically distributed Creative staff and contract employees. Essential Tasks and Responsibilities: Lead the design and implementation of global, cost effective, enterprise-class systems following ITIL/ITSM processes/practices, while maintaining compliance with all company policies, procedures and standards. Participate in the development of technology roadmaps that align with overall IT strategy and vision Directly work with Development teams to ensure adherence to our SDLC policy Lead innovation, process improvement and standardization within the IT organization. Lead within discipline to develop best practices, case studies, training materials, and whitepapers. Anticipate risks and constraints and proactively work on solutions to address the risk/constraints, escalating as appropriate. Gather requirements, develop the delivery plan for solution and services milestones, managing expectations and coordinating delivery with internal team. Maintain in-depth awareness and fluency of the key features, functions, and/or industry trends around the area of expertise. Perform post incident analysis and document findings. Ability to work in a dynamic and agile creative environment. Strong Stakeholder management Assist Global Cyber Security Director with management information metrics and KPIs. Measures of Success: Consistently deliver IT solutions that exceed customer expectations on-time/budget. Successfully resolve technical incidents/service requests within SLA/OLA timeframe with a high level of quality, escalating where appropriate. Demonstrate a high level of customer service. Participate in the development of dentsu Creative s technology vision and strategy. Demonstrate the ability to work as part of a team and share knowledge with team members. Implementation and adoption of support processes and structures sufficient to ensure system stability and user satisfaction. Operate as a Trusteed Advisor for the business Contribute to the development and evolution of reference architectures. Positive recognition as noted on Employee and Customer satisfaction surveys, completed on a periodic basis. Skills/Requirements: Expert Knowledge of: A focus on Enterprise level security tools and Cloud solutions, including, but not limited to: Microsoft Azure, Google GCP, AWS, Tenable, Microsoft Defender Cloud security configurations and architectural principles Security Architecture consulting and design assurance experience Defining and articulating Modern Security Designs for cloud and datacenter deployments Knowledge of Generative AI solutions and operations from a security perspective. Demonstrate the ability to: Meet project deadlines and manage and prioritize multiple simultaneous projects while adhering to a time allocation model Assess the scope and impact of incidents and respond, with a sense of urgency that matches the incident, following appropriate policies and procedures Multi-task, prioritize, manage workload and adapt to changing business conditions Tolerate stressful situations and remain focused under pressure Effectively communicate at all levels of the organization. Manage through conflict and challenging situations with positive outcomes for the clients and dentsu Creative Develop and cultivate strategic relationships that benefit IT and dentsu Creative Make decisions and judgments based on standard procedures. Demonstrate critical thinking and problem solving skills. Contribute to Managed Hosting standards and best practices for processes, procedures, and technical standards. Education and Experience: Bachelor s Degree or Master s Degree in Information Technology or Computer Science preferred 5+ years of experience supporting and implementing enterprise-class solutions operating in a 24/7 environment 3+ years professional experience in designing technology solutions 5+ Years in Security Architecture and or Risk management Current certifications within Cyber Security discipline and IT industry (CISSP, CISM, CRISC) are highly desired. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to lead in the development and maintenance of a robust control framework to facilitate a strong compliance environment at Dentsu International and work collaboratively with Group Finance, Global Functions, Regional and Market finance teams to ensure adherence to our Global Policies in order to strengthen our internal control environment including monthly review of balance sheet reconciliations Main Responsibilities Contribute to the design and implementation of standardised and consistent control compliance KPI dashboards towards improved compliance Review monthly process KPIs to identify quality issues, areas of risks and action plans required and support the Regional Finance teams in remediating areas of non-compliance Perform comprehensive testing of controls to evaluate their effectiveness, identify control weaknesses, and ensure compliance with policies, regulatory requirements, and risk management objectives. Share findings, concerns, and recommendations from assurance activities (example JSOX readiness market testing) with local/regional/group senior management and other key stakeholders as required. On an ongoing basis, engage in discussions about control failures identified through internal audits, external audits, or direct control assurance testing with the appropriate local, regional, and group stakeholders. Ensure that remediation actions are agreed upon and continuously monitored to address these failures effectively. Monthly review of balance sheet reconciliations, acting as a subject matter expert to provide practical guidance to markets on how to perform best practice reconciliations. Ensure timely follow-up on agreed management action plans to mitigate risks to an acceptable level. Respond to special requests from the Board, Audit Committee and Risk Committee Lead on key compliance projects, as required. Training and mentorship - involvement in training and mentoring junior resource and establish a training pillar within Region / Markets to cover processes, systems, and reporting requirements and best practices. Professional Skills Qualified Chartered Accountant with 5+ years of experience in Internal Audit, Internal Controls, Accounting, Financial reporting Advanced user of Microsoft Excel & PowerPoint. Knowledge of SAP BPC (Business Planning & Consolidation) and D365 will be an added advantage. Experience in internal audit, Internal Controls and Risk & Compliance. Strong communication skills (verbal & written). Able to communicate effectively with various stakeholders, across different regions and levels. Strong teamwork and collaboration skills. Demonstrate high level of responsibility and commitment to the assigned activities. Agile and flexible to changing needs and ad hoc requirements. PERSONAL JOB ATTRIBUTES/CAPABILITIES Prioritisation and organisation skills Excellent stakeholder management experience Strong communication skills (verbal & written). Able to communicate and influence effectively with various stakeholders, across different regions and levels. Demonstrated ability to work effectively in an international environment with people at all organizational levels by establishing positive and productive working relationships Quantitative and qualitative analytical and commercial skills and/ or the ability to analyse complex concepts and work with uncertainty to solve problems and make effective policy recommendations Solution oriented Strong teamwork and collaboration skills Agile and flexible to changing needs and ad hoc requirements Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The role will be expected to support the FP&A team in providing reliable, timely and value-add analysis in respect of the regular reporting and planning cycles as well as ad-hoc analysis on new initiatives. At the same time, the role will drive a deeper understanding of the FP&A Team, helping to explain and analyse performance as well as identification of risks and opportunities. This will include a greater focus of key performance drivers, such as Pipeline, Client Revenue and Profitability & Headcount Job Description: Main Responsibilities Regular routine activities Co-ordinate and communicate all FP&A requirements to the Service Line Teams ensuring timely submissions and support as necessary Managing Budgeting, Forecasting and Actual Month End both P&L and NWC and performing variance analysis, trending analysis and share business narratives including visualisations Follow-up with the Service Lines to ensure any actions are followed up and implemented Review and analyse Pipeline trends, identifying risks or opportunities, with reference to Salesforce Review and analyse Headcount trends, identifying risks or opportunities and driving alignment to Workday Ensure changes to FP&A requirements are fully understood and adopted by the Service Lines Support UK&I FP&A and Commercial Finance team in preparation of analysis and presentation material, including extracting and analysing data in response to any ad-hoc analysis Support the external audit process in providing analysis on the FP&A Team Development & improvement activities Managing SQL database and working towards streamlining and making the data collection process more efficient Managing & building PowerBI dashboards; exploring opportunities to create further value add reviews Drive user usage of SAC, across the Service Lines and target go to resource for core financial analysis Exploring and driving improvements in data automation and analysis through use of AI or other tech led solutions for efficiency Link into Client Profitability project to improve accuracy of underlying data and utilise outputs to identify opportunities Professional Skills MBA/ Finance graduate with 6-9 years in Reporting and FP&A Experience of BI, Planning & Consolidation Systems Experience with SQL for querying and managing financial models, reports, and dashboards using Power BI, SQL, and Excel large financial datasets; ability to integrate data sources for enhanced reporting Proficiency in Power BI, including DAX and data modeling, for building interactive dashboards and financial reports Demonstrable experience of informed review and analysis of results and forecasts Ability to clearly present work and analysis Problem-solving and analytical mindset Proactive approach and able to show initiative Excellent communication skills, confident with working across functions and levels Able to rapidly adapt to changing UK&I environment as well as wider Group landscape and requirements Advanced Excel and Modelling skills Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

Working as part of the Salesforce Centre for Excellence, this role will help deliver the technology elements for feature upgrades, core platform integrations and delivery best practices on the global Salesforce platform. You will be part of a team responsible for the overall development and delivery of Salesforce upgrades/projects. The broader accountabilities of the role will include managing and guiding the wider development team to create a high performance and best in class platform. You will be expected to implement new ways of working to support the extensive digital transformation projects and ensure operational efficiency throughout the development team. Job Description: Key responsibilities: Design, develop, and customise Salesforce solutions based on business requirements. Collaborate with stakeholders to gather and analyse user requirements. Develop and maintain Salesforce applications, including configuration, custom development, integration, and data migration. Create and maintain technical documentation related to Salesforce development. Collaborate with team members to design and implement effective Salesforce solutions. Provide support and troubleshooting for Salesforce-related issues. Stay updated with the latest Salesforce features, best practices, and industry trends. Provide extensive custom development using force.com, working with Apex classes, triggers, Lightning C omponents, and SOQL Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions) Work with LWC, Aura, jQuery or any other JavaScript libraries . Bring expertise in estimating and prioritizing workload adequately for themselves and team members . Responsible for the effective execution and ongoing support of Salesforce projects and initiatives . Integration experience using both Web based technologies (Soap, Rest) and i ntegration/ m iddleware tools Proficient in various Governor Limits and in optimization of existing governor limits. Experience on importing and exporting data (insert, update, delete and upsert ) through Data Loader. Good knowledge of Object Oriented Programming (OOPs) Concept. Candidate Profile 5 + years of Salesforce experience in Saleforce Platform Developer 1 certification s are a must . Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I is preferable Experience within a large, global organisation would be advantageous Strong problem solving skills, data and software applications Ability to work on own or part of a team High energy and passion for the job with a can-do attitude Must be a self-starter and willing to get stuck in Strong organizational skills and resourcefulness Proven ability to deliver on commitments Experience with: Sales Cloud | Lightning Force | APEX (Write and Read) | SOAP and REST API | Application Integration Salesforce DX Jira/Confluence Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The role will support end-to-end processes including activities such as General Ledger Accounting including P&L & Balance sheet Analysis and Financial Reporting, month end closure, Budgeting and Forecasting and other related activities. He/she will be responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT), accuracy and other scheduled and unscheduled deliverables. He/she will have to stabilize the process and contribute in continuous improvement program across the process. Shift Timings: The role will operate in shifts per the following: Job Description: Key responsibilities: Support the budget and reforecast preparation requirements and manage the reporting, validation and submission activities Assist with monthly tasks including posting of month-end journal entries for intercompany, accruals and forex. Manage Revenue accounting and reporting Manage the monthly reporting process which includes accurate reporting of the P&L, Balance Sheet and Interco balances in BPC, Manage the month closure activities - P&L and Balance Sheet finalization. Manage preparation of monthly reconciliations and ad hoc reporting requirements Support the AR, AP and intercompany teams in completing tasks around daily deliverables. Manage and maintain tasks to minimise forex exposure Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Manage process deliverables as per the SLA; ensuring error free execution of activities of the process. Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Ensure delivery of quality results to key stake holders including invoice tracker, dashboards, audit compliance, documentation/SOPs, KPI reports non-compliance reports and other key process metrics. Ensure error free execution of activities of the process Professional Skills Semi-qualified Accountant, Graduate/master s degree in commerce or MBA having 6-8 years of experience in BPO/KPO Industry handling Accounting, P&L and Balance sheet analysis, GL, inter-company & Record to Report process. Exposure to Microsoft Dynamics or AX would be an added advantage. Receptive to the escalations and suggestions on areas of improvements. Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive. Strong experience of Financial process, Reporting and Controls Proven experience of successful collaboration with Finance and Non-Finance people Exposure to Media sector preferred Excellent Communication skills in English language, experience with Business Process Outsourcing industry or Shared Services in Finance domain Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The APAC Power BI & SQL Developer is a new key role within the APAC Enterprise Technology team. We are looking for a well-rounded Senior Power BI Developer with deep data visualization experience, and strong capability around DAX, SQL and data modelling techniques. This is a unique opportunity to be involved in delivering leading-edge business analytics using the latest and greatest cutting-edge BI tools, such as cloud-based databases, self-service analytics and leading visualisation tools enabling the company s aim to become a fully digital organisation. Job Description: Key Responsibilities Collaborate with the APAC Data Architect & Engineer to evaluate, design, develop BI semantic models and dashboarding solutions according to multi-market business requirements . Transform large, complex datasets into presentable dashboards and reports for business decision-making. Work closely with various stakeholders to understand their data needs and deliver solutions that meet them, d efining implementation requirements and specifications, applying best practices of data modelling & dashboard design Deliver technical documentation capturing metric definitions, descriptions of techniques, parameters, business rules, and relationships, including approach to acquire, clean, and transform data for reporting purposes. Establish row-level security on data and comprehend Power BIs application security layer models. Monitor Power BI Infrastructure and take steps to ensure efficient utilization Work independently within guidelines, responsible for initiating, planning, executing, controlling, and implementation of projects using a formal project management and agile methodology Coaching, mentoring, and providing technical direction and training to other BI Consumers Working with BI & Analytic teams to develop and establish BI road Map/Vision Stay updated with the latest Power BI features, updates, and best practices Provide ad-hoc SQL development and reporting support for existing analytics and Power BI solutions across the APAC region where BAU support is needed, including SSRS and SSIS support, store procedures, basic SQL administration, uptime of data syncs Qualifications Experience: 7-10 years of experience in Power BI Development, with demonstrable experience designing high-quality models and dashboards using Power BI, transforming raw data into meaningful insights 5+ years experience using Power BI Desktop, DAX, Tabular Editor and related tools 3+ Years experience using Power BI Premium capacity administration 3+ Years SQL development experience 3-5 years of experience in Data warehousing and Business Intelligence Comprehensive understanding of data modelling, administration, and visualization Detailed knowledge and understanding of Data warehousing conceptions, Azure Cloud databases, ETL (Extract, Transform, Load) framework Familiarity with the Microsoft Fabric technologies including One Lake, Lakehouse and Data Factory Excellent communication and stakeholder management skills Being delivery-focused with a can-do attitude in a sometimes-challenging environment is essential. Experience working with finance data highly desirable Integration experience will be well regarded Other key Competencies: Strong communications skills and ability to turn business requirements into technical solutions Strong database design skills, including an understanding of both normalised form and dimensional form databases. In-depth knowledge and experience of data-warehousing strategies and techniques e.g., Kimble Data warehousing Experience in Cloud based data integration tools like Azure Data Factory Experience in Azure Dev Ops or JIRA is a plus Experience working with finance data is highly desirable Familiarity with agile development techniques and objectives Location: Bangalore Brand: Dentsu Time Type: Full time Contract Type: Permanent

The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing a reliable, scalable, maintainable and highly available application services to the business. Job Description: Key responsibilities: Responsible for leading a team, administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform . Guide junior platform administrators Support user queries and Training about new functionalities launched every month by development team. Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings. Manage the data migrations and data loading request for Salesforce. Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development. Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports. Stay up to date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog. Establish best practices, maintaining documentation, and suggesting improvements - as the in-house expert, bring ideas on developments and new ways of working! Skills and Experience - Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration | Salesforce DX Salesforce Administrator , Advanced Administrator, Salesforce A pp Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must . Must have 6 years of experience working as a Salesforce Administrator . Must have 3 years leading teams ex perience. Strong problem-solving skills, data and software applications High energy and passion for the job with a can-do attitude Ability to lead a team of platform administrators and work on own Must be a self-starter and willing to get stuck in Strong organizational skills and resourcefulness Proven ability to deliver on commitments Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) and Devops processes Exposure to JIRA or Azure Devops Nice to have - Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I. Experience within a large, global organisation would be advantageous Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability. Job Description: Responsibilities You will be administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform Support user queries and Training about new functionalities launched every month by development team . Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings Manage the data migrations and data loading request for Salesforce Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development . Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports . Stay up-to-date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog Establishing best practices, maintaining documentation and suggesting improvements - as our in-house expert, well trust you to bring ideas on developments and new ways of working! Requirements 5+ years of experience as a Salesforce Administrator Experience working within a large, global organisation is preferred Experience working in a Scrum/Agile environment Experience working with CI/CD process Driven to succeed with the ability to creatively problem solve N egotiation skills and e xcellent customer service, interpersonal, communication and people engagement skills. Strong analytical, planning, and organisational skills. Self-motivated and able to work under initiative within a team environment, with the ability to work autonomousl y . Positive, empathetic, and professional manner . Certified Salesforce Administrator . Experience with Lightning and Salesforce A pp development . Experience with creation and management of Flows. Sales Cloud certification is essential . Desirable to have ITIL Foundation certificate or experience. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company. Job Title: Senior Developer Job Description: Key responsibilities: Works independently with a broader overview on the project Participates in communications with partners and clients, when needed Understands and follows the release processes in the company Experience in working on SharePoint, PowerApps, Nintex Participates in requirements analysis, development, unit testing and documentation Writes quality code to fit unique customer needs and configurations Troubleshoots and debugs (with some guidance from senior team members if needed) Work closely with Collaboration Team, or third party developers, on handover and transition activities for new applications, including testing/UAT, BAU transition, Hypercare support, and working as a dev resource Work closely with the Collaboration Team on handover and transition activities for existing applications, including deep dives into applications, shadowing existing team during transition period and taking full ownership of Level 3 support following transition Troubleshooting issues and working with other dentsu technical teams as required Development of enhancements to existing applications, including working with business teams to understand requirements Ensure best practice is followed in all development activities Development resource on Teaming Platform project, Collaboration Team projects or other SharePoint development projects, as required Write and update technical and support documentation Achieves better understanding of the company platform and processes and suggests improvements Knowledge & Skills: Hands-on experience with multiple versions of SharePoint and the supporting development technologies (MS Visual Studio, .Net, C#, HTML 5, CSS, XSLT, JQuery, JavaScript, IIS, extending APIs, React) 3 years + SharePoint and Development experience Power Automate, PowerApps & Azure functions based solutions Nintex forms and workflow desirable Experience of configuration, deployment and development of custom Web Parts and applications (SPfX) Experience of working following agile methodology desirable Self motivating, flexible and methodical Strong troubleshooting, problem solving skills and resourcefulness Ability to work on own or part of a team Proven ability to deliver on commitments Excellent oral and written communication skills Open to learning new technologies Beneficial to have experience of working with the following core products; Salesforce, Snaplogic, Workday, Azure, Microsoft Teams, DevOps, JIRA, Sharegate, VS Code, Fiddler, Workfront, UIPath Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to support and maintain the Workday application platforms to ensure that key integration CRs are implemented. They will be responsible for designing, developing, and implementing integrations between Workday and other enterprise systems. Job Description: Partner closely with stakeholders across the organization to produce scalable and efficient solutions that can grow with the business Design, develop, test and enable deployment of various types of integrations using Workday Studio, Core Connectors, EIB, PECI, PICOF, Webservices, APIs, Report Writer and Calc Fields. Provide support for Workday inbound and outbound integration issues, changes to existing integrations and develop new integrations and monitor the production issues. Manage project scope and client expectations, follow-through on assignments and issue resolution Work with business stakeholders to determine problem areas and overall impact of projects Help manage the timelines and deliverables within large, multi-month projects Take complete ownership for the Projects/Change requests and deliverables. Working effectively with Stakeholders and business and downstream applications and collaborating to achieve goals Create technical documentation, including design specifications, test plans, and user guides. Qualification and Skills 4 to 6 years of Workday Integration experience Strong knowledge on Workday Integrations. Should be able to use ServiceNow. Good at documentation. Experience and fluency in Web Services standards and technologies ( XML, XSLT, XPath, Web Services, SOAP, WSDL, XSD, etc.) Strong analytical skills used to translate information and requirements into documentation and solution design Excellent communication skills, oral and written, and the interpersonal skills needed quickly to establish relationships of trust and collaboration Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is to sit near the top of our organisation and provide Business Consulting, Transformational Consulting and Product consulting for clients. They lead a team of strategists that execute programmes for clients. The role is the primary lead in setting the vision of the relationship with a client, the vision for the client on their go to market approach and the roadmap to how to make those two things work best together. Job Description: Key responsibilities: Leads the building, development and delivery of strategic omni-channel marketing plans Acts as a subject matter expert, particularly in the areas of digital marketing, CRM and CXM for clients Continually monitors current marketing trends, new technology solutions and competitive strategies - and then translates them into new marketing ideas for clients Shows a strong understanding of differences in marketing to customers in different verticals and environments Develops trusted, long-term relationships with key client contacts across their organisation Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking Manages team members to deliver strategy projects correctly and on-time Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans Identifies key data points and measurements to show the impact of our approach and strategy on the client s business Location: Bangalore Brand: Happy Marketer Time Type: Full time Contract Type: Permanent

The role reports to the JSOX Manager, support the testing of internal controls related to Japan Sarbanes-Oxley (JSOX) compliance, ensuring the execution and independent evaluation of dentsu s control environment of effective internal control over financial reporting primarily covering the Company Level Controls (CLC), Business Process Controls (BPC) and Financial Reporting controls within the three regions (APAC, Americas and EMEA). Job Description: Develop test procedures for controls testing by effectively identifying key financial, operational, technology and related business risks Develop complete and accurate work papers to a high-quality standard that substantiate and evidence findings in Riskonnect and review work papers from junior members and co-source providers. Work closely with regional JSOX leads in executing the JSOX program for the respective regions and markets. Effectively communicate to control owners any control deficiencies identified, liaise with financial audit firm (KPMG) and CoE s co-sourcing partner firm in testing controls and aligning on deficiencies, and identify appropriate action plans to mitigate control failures. Assist the Manager and regional leads with the preparation of appropriate reporting as needed Support the team on delivering to the Function s KPIs. Work with other team members to ensure JSOX test work and other projects are delivered as expected meeting the department and JSOX standards. Work with the Function s leadership team, to maintain and develop relationships with key stakeholders, and proactively seek feedback, to help ensure the audit work carried out adequately addresses the key risks in the Group Support in the execution of JSOX program, processes and controls across APAC, EMEA and Americas regions and successfully manage relationships. Communicate with relevant 2nd line global/region/cluster/market functions (e.g., Financial Controllers, Corp Secretary, Legal, IT, and Global Group Risk and Control executives and management. Requires a deep understanding of dentsu s business processes as well as IT environment, SOX compliance requirements, IT audit and risk management; working closely with the finance, controllership and audit teams to ensure that the companys JSOX controls are designed and operating effectively. Qualifications: 2 - 3 years with Chartered Accountant qualification from ICAI and /or CPA Bachelors degree or higher in accounting, finance, business administration, or a related field preferred Experience with working for Big 4 or Internal audit at publicly listed company. Professional experience in internal controls, internal audit, or risk management is essential with a focus on JSOX or US SOX. Strong command of written/verbal English communication required. Strong analytical and problem-solving skills are necessary for identifying risks, assessing controls, and recommending improvements to internal control processes. Effective communication skills, both written and verbal Related professional certificates as plus (e.g., CIA, CISA, CFE, Risk Management). Strong stakeholder engagement and organisation skills. Internal controls, Compliance and Risk Management experience. Attention to detail Familiarity within the media/advertising industry is a plus Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The role will support end-to-end processes including activities such as General Ledger Accounting including P&L & Balance sheet Analysis and Financial Reporting, month end closure, Budgeting and Forecasting and other related activities. He/she will be responsible for meeting agreed Service Level Agreements (SLA) on Turn Around Time (TAT), accuracy and other scheduled and unscheduled deliverables. He/she will have to stabilize the process and contribute in continuous improvement program across the process. Shift Timings: The role will operate in shifts per the following: Job Description: Key responsibilities: Support the budget and reforecast preparation requirements and manage the reporting, validation and submission activities Assist with monthly tasks including posting month-end journal entries for intercompany, accruals and forex. Support revenue accounting and reporting Support the monthly reporting process which includes accurate reporting of the P&L, Balance Sheet and Interco balances in BPC, Support month closure activities - P&L and Balance Sheet finalization. Support preparation of monthly reconciliations and ad hoc reporting requirements Support the AR, AP and intercompany teams in completing tasks around daily deliverables. Maintain tasks to minimise forex exposure Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Manage process deliverables as per the SLA; ensuring error free execution of activities of the process. Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Ensure delivery of quality results to key stake holders including invoice tracker, dashboards, audit compliance, documentation/SOPs, KPI reports non-compliance reports and other key process metrics. Ensure error free execution of activities of the process Professional Skills Semi-qualified Accountant, Graduate/master s degree in commerce or MBA Having 4-5 years experience in BPO/KPO Industry handling Accounting, P&L and Balance sheet analysis, GL, inter-company & Record to Report process. Exposure to Microsoft Dynamics or AX would be an added advantage. Receptive to the escalations and suggestions on areas of improvements. Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive. Strong experience of financial process, Reporting and Controls Proven experience of successful collaboration with Finance and Non-Finance people Exposure to Media sector preferred Excellent Communication skills in English language, experience with Business Process Outsourcing industry or Shared Services in Finance domain Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The purpose of this role is data analysis/guided deliverable development in support of assessment/strategic deliverables. Job Description: Key responsibilities:Aggregates data, prepares and analyses as it relates to assessment and roadmap development and executionProduces detailed analysis that facilitates internal team discussion and client facing deliverablesUses, evaluates and improves internal templates, tools and processesExecutes and progresses project timeline Location: Bangalore Brand: Happy Marketer Time Type: Full time Contract Type: Permanent

As a Salesforce Administrator you will be managing the existing user base, licenses, profiles and user info. You are also going to be handling daily administration & support of cases within Salesforce; providing power users with technical support; logging & managing identified problems through to resolution; creation and maintenance of documentation on best practice processes, policies, application configuration & development of user guide materials. Job Description: Responsibilities You will be administrating the Salesforce implementation to support a global user base Offer L2 support for the Salesforce platform Support user queries and Training about new functionalities launched every month by development team . Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings Manage the data migrations and data loading request for Salesforce Support of the Salesforce integration with other applications and downstream systems Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development . Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports . Stay up-to-date with new Salesforce releases and evaluate new features for implementation. Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog Establishing best practices, maintaining documentation and suggesting improvements - as our in-house expert, well trust you to bring ideas on developments and new ways of working! Requirements 3 + years of experience as a Salesforce Administrator Experience working within a large, global organisation is preferred Experience working in a Scrum/Agile environment Experience working with CI/CD process Driven to succeed with the ability to creatively problem solve N egotiation skills and e xcellent customer service, interpersonal, communication and people engagement skills. Strong analytical, planning, and organisational skills. Self-motivated and able to work under initiative within a team environment, with the ability to work autonomousl y . Positive, empathetic, and professional manner . Certified Salesforce Administrator . Experience with Lightning and Salesforce A pp development . Experience with creation and management of Flows. Sales Cloud certification is essential . Desirable to have ITIL Foundation certificate or experience. Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent

The Assistant Manager will be a part of the US RTR team in Bangalore and will work closely with the reporting manager to support and provide services to ensure a smooth month-end process and strengthen the control environment. The role will need to collaborate across multiple groups of stakeholders and manage the delivery of key tasks in relation to financial reporting, control and analysis collaboratively and contributing to insightful, high quality financial analysis to key stakeholders. Shift Timings: The role will operate in shifts per the following: Non-month end 2:30 pm to 11 pm Job Description: Key responsibilities: Lead team in delivery of Month End closure (MEC) activities including P&L and Balance Sheet finalization. Ensure accurate delivery of BPC reporting across Interco, Finance, CPS and other required applications. Perform optimum review of activities like preparation of FAR, Hedging report, Travel & Entertainment expense report, FX Revaluation, Balance sheet reconciliations including Bank reconciliation. Lead budget and reforecast preparation requirements and manage the BPC submissions. Develop & maintain effective partnership with stake holders to understand requirements, set expectations, address concerns, and discuss them with the team / reporting manager as required. Responsible for maintaining updated Standard Operating Procedures (SOPs), dashboards preparation and ensuring audit compliance. Deliver timely and error-free reports, KPI dashboards, non-compliance reports and other key process metrics to the stakeholders. Be a part of continuous improvement initiatives (CII) by identifying process lapses, offering best possible solution and lead Automation Projects (as & when identified). Establish and lead compliance with governance requirements around task delivery. Support larger team in delivery of ad-hoc requests. Professional Skills Qualified chartered account with 4 - 6 years experience preferred or Finance graduate or MBA or semi-qualified Chartered Accountant with 9 - 11 years experience Having experience, preferably in Shared services environment handling Accounting, GL, inter-company or Record to Report process along with Budgeting & Forecasting of the entities. Fluent in English and strong communication skills Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive Receptive to the escalations and suggestions on areas of improvements Proven experience of successful collaboration with finance and non-finance people on the business side Exposure to Microsoft Dynamics would be an added advantage. Strong communication and interpersonal skills Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Permanent