Membership Consultant

FitClub is looking for a target-driven Membership Consultant to join our dynamic team!

In this role, you’ll play a key part in driving the growth of our fitness community by converting leads into loyal members, achieving monthly sales goals, and ensuring every new client enjoys a smooth and positive onboarding experience.      

Key Responsibilities

1. Convert walk-ins, inbound calls, and online leads into active memberships.

2. Achieve and exceed monthly and quarterly sales targets.

3. Build and maintain strong relationships with members and potential clients to encourage retention and referrals.

4. Deliver exceptional customer service during every stage of the client journey from inquiry to membership activation.

5. Maintain accurate records of leads, follow-ups, and conversions in the CRM system.

6. Collaborate with the operations and marketing teams to ensure a seamless client experience and effective campaign execution.

Skills Required

1. Proven sales experience (preferably in fitness, wellness, hospitality, or a client-facing role).

2. Excellent communication and negotiation skills with a confident, persuasive approach.

3. Goal-oriented and self-motivated, with a passion for achieving and exceeding targets.

4. Positive attitude and ability to thrive in a fast-paced, target-driven environment.

5. Strong interpersonal skills and the ability to connect with clients of all backgrounds.

6. Basic computer literacy and familiarity with CRM tools or lead management systems.