Member Experience Manager

Job Description

Join Us Today The Right Place For You Founded in 2002, we are the innovators of the 24/7 fitness concept. Over the span of 21 years, Anytime Fitness has become the world’s largest 24/7 fitness franchise, with thousands of clubs in more than 40+ countries. But we couldn’t do it without the hard work and dedication of a great group of people, and we are always on the lookout for more. If you are looking for a career in fitness, or just want to stay fit and healthy, then we at Anytime Fitness want to offer you a chance to become part of our amazing team and build a career in gym. If you are looking for a challenging and rewarding career as a gym trainer, then Anytime Fitness is the perfect place for you. Member Experience Manager - Sector 43 - Chandigarh Member Experience Manager – Job Description Ultimate role is to manage the Member Onboarding Process Conducting the fitness consultation Determining the right combination of personnel and tools for each member Managing the retention score Will also strategize, organize and promote programs across several areas including: Community, Self-Directed, Group and Personal Training Will manage Trainer on-boarding and staff training Creating touch-points and calling irregular members Prepare Educational Resources and member engagement activities planner