Mega Walkin Drive - Sales Officer-Virtual Sales

Role & responsibilities

1. RM is responsible to achieve monthly unit and value targets assigned across product line.
2. RM is responsible to educate customer on product lines and provide right product to right customer
3. To achieve month on month productivity on the allocated product line.
4. Contribute to the overall channel achievement.
5. Contact non managed customers of the bank and offer bouquet of products Using calling scripts 
6. Ask probing and leading questions to engage and understand customer requirements
7. Ensure product features & benefits are  explained to the customer while onboarding customers 
8. Ensure multi products are pitched to increase customer product holding in the bank.
9. Effective interaction or communication with the customer and capture correct customer dispositions
10. Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.
11. Ensure Time on system as per KPI defined 
12. Ensure Minimum RPC to be maintained on daily / Monthly basis 
13. TSE is required to adhere to all laid down guidelines for Calling 
14. Ensure all tele calling and product regulatory compliance are adhered
15. Adhering to all product guideline 
16. All guidelines on floor discipline, dialer hygiene parameters.

Preferred candidate profile

• Sales and Influencing Skills
• Banking Product & Process Knowledge
• Planning and Organizing Skills
• Communication
• Knowledge of Competition & Current trends in financial Industry.