Mega Hiring : Thane : Malad : Thane : Airoli : 3 LPA : Apply Now

Job Description

Hi, We Are Hiring For Leading IT MNC in Mumbai For International Voice Process. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support to international clients through phone calls, emails, or chats. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on rotational shifts including evenings (24/7) with occasional weekend offs. Meet performance targets set by the company for quality standards, productivity metrics Collaborate with team members to achieve common objectives and maintain a positive work environment. Skills: Excellent verbal and written communication skills Strong analytical abilities to diagnose problems rapidly. Ability to empathize with customers and remain patient during stressful interactions. Excellent time management and ability to multitask. Ability to handle diverse customer scenarios and pivot approaches as needed.