Medical Superintendent

Job Description

Experience: 5 7 years Experience in a similar role will be an added advantage Reporting to: Chief Operations Officer (COO) Responsibilities: Oversee day-to-day hospital operations, ensuring smooth functioning. Develop and implement hospital policies, protocols, and standard operating procedures (SOPs). Ensure coordination between medical, nursing, and administrative teams. Handle patient grievances and complaints effectively. Monitor and maintain high-quality patient care services. Implement and oversee infection control protocols and hospital hygiene standards Supervise medical audits, mortality reviews, and clinical governance programs. Supervise the recruitment, training, and performance evaluation of medical staff. Address staffing shortages and ensure adequate workforce planning. Promote teamwork and interdepartmental collaboration. Ensure the hospital complies with government health policies and accreditation requirements. Handle medico-legal cases in coordination with legal advisors. Ensure documentation and record-keeping meet regulatory standards. Implement patient safety programs to minimise risks and improve outcomes. Oversee patient feedback systems and improve hospital services accordingly. Ensure ethical medical practices and patient confidentiality. Act as a bridge between hospital management, government agencies, and external stakeholders. Any other work/responsibility assigned by the HOD/Management in the course of business/work whether within the same unit/department or any other unit/department from time to time