Medical Record Retrieval Associate

You will be part of the Medical Records Retrieval team in India, supporting our US Healthcare client. Your role will involve contacting US-based medical providers and facilities to obtain patient medical records. This will require coordination through phone calls, emails, fax, or secure portal uploads while ensuring HIPAA compliance and timely follow-up. Key Responsibilities: - Contact US healthcare providers and medical facilities to request patient medical records. - Use patient authorization forms to initiate and track record requests. - Communicate professionally with provider offices via phone, fax, and email. - Upload retrieved medical records to secure HIPAA-compliant systems. - Maintain accurate documentation of all communications and retrieval status in internal systems. - Work closely with the US team to ensure timely completion of assigned requests. Required Skills & Qualifications: - Graduate (any stream) with good English communication (verbal & written). - Prior experience in US Healthcare, RCM, or Medical Records Retrieval preferred. - Comfortable working night shifts aligned to the US Eastern Time zone. - Strong attention to detail and ability to manage multiple record requests simultaneously. - Basic computer proficiency (MS Office, MS Excel, email handling). - Familiarity with HIPAA compliance and confidentiality standards is an advantage. Why Join Us: You will have the opportunity to work with a reputed US Healthcare client while enjoying 100% remote working with performance-based growth opportunities. We provide supportive and structured training during onboarding and offer a competitive salary package. Please note that the work location is in person.,