CSR (Customer Service Representative) Focus Elite LLP

1.0 - 5.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Service Representative for the Outbound Process - Medical Compensation Voice Process at Focus Elite LLP located in Nehrunagar, Ahmedabad, you will be responsible for making outbound calls to customers to conduct surveys determining their eligibility for medical compensation. This role involves accurately recording survey responses, updating customer information in the system, and providing clear and concise information about the compensation process while addressing any related inquiries. While we welcome individuals with excellent communication skills, prior experience in lead generation in a US-based voice process is considered an added advantage. This is a full-time, permanent position with a night shift schedule from 8 PM IST to 6 AM IST, Monday to Friday. The job also offers benefits such as paid sick time and a performance bonus. As part of the application process, you will be asked questions regarding your comfort level communicating with US-based customers in English over the phone, your spoken English communication skills on a scale of 1 to 10, availability for the night shift schedule, fluency in English, previous experience in outbound calling or US-based voice processes, and willingness to work from the Nehrunagar area in Ahmedabad. The work location for this role is in person at the office, and if you are interested in this opportunity, you can speak with the employer by contacting +91 9023636210.,

Posted 2 days ago

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