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5.0 - 10.0 years

7 - 12 Lacs

Chennai

Work from Office

Job Description Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on customer segment) laid out (Experience in the enterprise segment is a plus) Understand and document customer s business flow (for large customers) and deep understanding of use-cases Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools) Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline) Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc.) to ensure customer s issues/solutions are addressed Work with Program Managers to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Own two key metrics (Increase Product-Adoption & Customer Retention) Use customer management tools Implement and support Freshworks compliance and information security processes Open to working from the Chennai office in the US shift. Qualifications 7-10 years of total experience with atleast 5 years in SaaS Customer Success Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients Ability to report and share client s status on a timely/pre-defined interval Minimum Graduation / Bachelors Degree is mandatory

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0.0 - 5.0 years

1 - 3 Lacs

Greater Noida

Work from Office

CALL SANDEEP PARMAR FOR INTERVIEW 9999408126 Role & responsibilities Coordinate with the Sales team to manage day-to-day operational tasks and assist in lead tracking and client communication. Prepare quotations, proposals, and presentations as required by the sales team. Maintain and update sales and customer records in CRM or ERP systems. Follow up with clients for documents, payments, and delivery schedules. Support order processing and coordination with internal departments like procurement, logistics, and accounts. Generate and analyze sales reports and MIS for the management team. Handle post-sales customer support and address client queries promptly. Maintain communication with vendors and partners for pricing and delivery. Preferred candidate profile Excellent written and verbal communication Strong coordination and follow-up skills Good knowledge of MS Office (Excel, Word, PowerPoint) Basic knowledge of CRM / ERP systems Ability to work independently and handle pressure Time management and multitasking CALL SANDEEP PARMAR FOR INTERVIEW 9999408126

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8.0 - 10.0 years

10 - 15 Lacs

Chennai

Work from Office

Field Servicing of auto parts / brakes at dealer/customer end. Communication in English & Hindi. Gathering product and competitors data. Technical analysis. Travelling. Training to mechanic/dealers, campaigning etc Required Candidate profile Team Lead position with 8 to 10 years experience (BE/B Tech) and essential to know 2 regional language (Hindi/Tamil) and English, ability to effectively lead the team PAN-India, & field service

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5.0 - 10.0 years

5 - 8 Lacs

Noida

Remote

Job Title: Client Success & Operations Coordinator Location: Noida/Remote Shift Timings: EST (6PM-3AM IST) Profile Summary: We are looking to hire Client Success & Operations Coordinator with a strong track record in CRM management (HubSpot, SharePoint), client operations, and cross-functional coordination. Skilled in handling lead tracking, contract processes (DocuSign), client engagement (QARs, AARs, NPS/CSAT), and maintaining marketing assets such as case studies, testimonials, and collateral. Adept at ensuring data integrity, supporting internal communications, and driving operational efficiency across sales and client success functions. Key Responsibilities: 1. Sales & CRM Support Track and manage customer and referral partner leads; process commissions. Prepare initial drafts of RFP responses (under guidance). Maintain CRM: update deals, contacts, milestones, contracts, dashboards, and client tags. Support DocuSign processes for NDAs, MSAs, SOWs, and PSAs. Handle Direct Sourcing (DS) leads and follow up on payments. Create and manage SharePoint client folder templates. 2. Account Management & Client Operations Maintain and audit HubSpot contact records. Schedule and manage QAR/AAR meetings; coordinate internally and send reminders. Prepare for QARs by collecting PM inputs and updating CRM/BloomGrowth with key outcomes. Maintain clean MOMs from meetings (via Read.ai). Track and follow up on NPS/CSAT surveys and report completion rates. Support client gifting logistics (DOBs, addresses, office/remote status). Monitor hours for maintenance projects and assist with timesheet collection. Notify clients of India holidays. 3. Marketing & Communication Support Manage and map reviews, testimonials, and case studies to relevant services. Track opportunities for new client reviews and testimonials. Assist in creating and updating case studies (initiate during QARs; use AI for contract checks). Maintain accurate and approved logos by industry for web and presentations. Clean and update HubSpot and ensure clients are subscribed to newsletters. Maintain and update sales collateral, master company deck, and KPI dashboards.

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1.0 - 6.0 years

1 - 2 Lacs

Pune

Work from Office

Education : Any Skills: good communication & follow-up Experience : 1 year and above Location : Dhankawadi Additional Info : Provide Administrative Support To Sales Teams, And Internal Teams To Ensure Smooth Operations.

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0.0 - 2.0 years

1 - 4 Lacs

Pune

Work from Office

Co-ordinate to arrange/ schedule meetings with Architects/ Interior Designers/ Consultants/ Builders/ System Integrators Coordinating the sales team by managing schedules, filing important documents Plan approaches and pitches.

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0.0 - 3.0 years

0 - 2 Lacs

Vadodara

Work from Office

The Office Assistant will be responsible for managing key back-office operations including quotations, purchase orders, invoicing, dispatch coordination, and customer communication. The role demands proficiency in basic computer applications, excellent organizational skills, and the ability to work independently in a dynamic environment. Key Responsibilities Prepare and send quotations to customers; follow up to ensure timely responses. Verify purchase orders and generate internal work orders. Create invoices and manage E-way bills in compliance with company policies. Coordinate dispatch activities and track shipments to ensure timely delivery. Respond promptly to customer emails and maintain clear communication. Follow up on payments and assist in processing financial transactions. Perform data entry tasks related to sales and purchase transactions using Excel. Provide marketing support by managing platforms such as India-Mart and Trade India, and liaising with the sales team to follow up with customers. Work independently with minimal supervision, adhering to deadlines and company standards. Candidate Profile Male candidate, preferably under 30 years of age. Bachelors degree in Commerce (B.Com) or any related discipline. 0-3 years of experience in a back-office role within a manufacturing or trading organization preferred; freshers may be considered. Proficient in Microsoft Word, Excel, and internet applications. Excellent written and verbal communication skills. Strong organizational skills with attention to detail. Ability to multitask and manage time efficiently. Compensation Depends on the experience and interview For freshers : 15-16k per month For experienced : upto 21k per month Job Location: GIDC MAKARPURA BARODA , candidates from the radius of 10km will be preferred.

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5.0 - 10.0 years

3 - 7 Lacs

Mumbai

Work from Office

Key Responsibilities: Channel Development and Strategy: Identify and evaluate potential channels for product/service distribution and student/client acquisition. Develop and implement channel acquisition strategies, including targeting specific institutions, regions, or demographics. Negotiate and secure partnerships with key channel partners. Monitor and analyze channel performance, identifying areas for improvement and optimization. Relationship Management: Build and maintain strong relationships with channel partners, acting as a point of contact and providing support. Conduct regular meetings and presentations to showcase the value proposition of the education products/services. Address channel partner concerns and resolve issues promptly. Market Research and Analysis: Stay informed about industry trends, competitor activities, and market conditions. Conduct market research to identify unmet needs and opportunities for growth. Analyze data to track channel performance and identify areas for improvement. Sales and Marketing Support: Collaborate with sales and marketing teams to develop and execute channel-specific campaigns. Provide training and resources to channel partners to enhance their sales and marketing capabilities. Develop and manage channel-specific marketing materials and collateral. Reporting and Forecasting: Track and report on channel performance, providing insights into acquisition efforts. Develop and manage channel forecasts and budgets. Job Requirement Skills and Qualifications: Strong Communication and Interpersonal Skills: Ability to build rapport and negotiate effectively with channel partners. Strategic Thinking and Planning: Ability to develop and implement channel acquisition strategies. Sales and Marketing Experience: Experience in sales, marketing, or business development, preferably in the education sector. Relationship Management Skills: Ability to build and maintain strong relationships with channel partners. Analytical Skills: Ability to analyze data and identify trends and opportunities. Problem-Solving Skills: Ability to address channel partner concerns and resolve issues. Industry Knowledge: Understanding of the education sector and its key players. Experience with CRM and other sales tools: Familiarity with tools used to manage leads, track sales, and analyze data.

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0.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Ashith Anand - HR Mahindra Contact - 98452 43418 / 7760537039 Job Title: Sales Consultant Location: Mahindra Anant Cars – Bengaluru Industry: Automotive Sales Employment Type: Full-Time

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3.0 - 6.0 years

3 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Track and streamline the data captured from digital and performance marketing, CRM and loyalty channels to provide inputs to both the country and regional teams on areas around ROI measurement, KPIs tracking, etc. and linking it with brand health track KPIs, business metrics like share of market, offtakes and other commercial data. Develop, implement, and refine core marketing measurement frameworks and models in CRM, Loyalty, Media, Digital and E-Com (e.g., attribution, engagement, churn, ROI, experiment methodology, segmentation) Source relevant data from a wide range of enterprise data lakes, CDPs - Salesforce, GA4, E-com platforms like Amazon or Flipkart and automate collection processes to build reports, predictive models and machine-learning algorithms; and combine models through ensemble modeling Leverage data from additional sources like Facebook Ad accounts, brand health tracking, etc. to provide answers to a broad range of high-impact business questions on the impact of digital marketing, CRM and digital campaigns to drive growth Work closely with digital & CRM agencies and internal teams to define the layout for backend data architecture, storage and ensuring seamless flow of data pipelines. Identify key metrics that drive the performance of marketing channels and marketing products, make accessible to cross-functional partners using data visualization, dashboards and reports, and drive metrics through statistical analyses of experiments Analyze large amounts of information to discover trends and patterns to understand how audiences engage with digital and traditional content and decode the behaviors embedded deep into data sets Able to derive the so what and what nextfrom data analysis and reports and support the development of compelling stories that facilitate action and drive growth. Stakeholder Relationship & Project Management: Drive alignment of data measurement and strategy in the Nutrition Category Develop and cultivate relationships with all relevant partners at the regional and local level. Partner with multiple brand teams on overall measurement frameworks and models to approach & recommend further collaboration initiatives across the marketing organization. Plans, proposes, initiates, enhancements and executes data science projects using best-in class project management practices Anticipates, mitigates, and manages obstacles, resistance, and conflict that might compromise timelines and delivery Develops support tools and methodologies as required, to enable effective project execution in line with objectives Training & Development: Increased data and analytics knowledge/savvy throughout the Marketing organization (not exclusive to analytics team) Support the skills development, knowledge and competence of the Area and Affiliate teams in order to effectively execute their activities and gain competitive advantage. Identify and share best practices across Area and Affiliates. QUALIFICATIONS MBA Degree required with 8+ years in data science & analytics, CRM & Loyalty, digital marketing & E-Com Deep expertise in data science, machine-learning and marketing Robust experience applying data science concepts to marketing Expertise in SQL, R/Python, Salesforce, PowerBI, GA4, Facebook/Google advertising, IRIS, Pi, MS-Office suite, Strong math skills (i.e., statistics, algebra), analytical thinking and business acumen Strong data visualization skills and the ability to translate and communicate analytics and insights to non-technical audiences Comfortable multitasking, excellent organizational skills and good at prioritizing under minimum supervision; experience with managing cross functional teams Excellent written, communication, and analytical skills; tech-savvy, detail-oriented, and an effective communicator Role: Analytics / BI Manager Industry Type: Medical Devices & Equipment Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: MBA/PGDM in Any Specialization

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0.0 - 1.0 years

2 - 4 Lacs

Nagpur

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Providing customers with brand awareness. Negotiating the terms with customers and closing sales. Team management and team building.

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0.0 - 1.0 years

2 - 4 Lacs

Gondiya

Work from Office

Maintaining and developing relationships with existing customers Visiting potential customers for new business Providing marketing strategies and team management Negotiating the terms of an agreement and closing sales Market analysis and research

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0.0 - 1.0 years

2 - 4 Lacs

Chandrapur

Work from Office

Maintaining and developing relationships with existing customers Visiting potential customers for new business Providing marketing strategies and team management Negotiating the terms of an agreement and closing sales Market analysis and research

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0.0 - 1.0 years

2 - 4 Lacs

Nagpur

Work from Office

Maintaining and developing relationships with existing customers Visiting potential customers for new business Providing marketing strategies and team management Negotiating the terms of an agreement and closing sales Market analysis and research

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0.0 - 2.0 years

2 - 4 Lacs

Bhandara

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Making accurate, rapid cost calculations. Providing customers with quotations. Negotiating the terms of an agreement and closing sales.

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0.0 - 2.0 years

2 - 4 Lacs

Gondiya

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Making accurate, rapid cost calculations. Providing customers with quotations. Negotiating the terms of an agreement and closing sales.

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0.0 - 2.0 years

2 - 4 Lacs

Nagpur

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Making accurate, rapid cost calculations. Providing customers with quotations. Negotiating the terms of an agreement and closing sales.

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0.0 - 1.0 years

2 - 4 Lacs

Bhandara

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Providing customers with brand awareness. Negotiating the terms with customers and closing sales. Team management and team building.

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0.0 - 1.0 years

2 - 4 Lacs

Gondiya

Work from Office

Maintaining and developing relationships with existing customers. Visiting potential customers for new business. Providing customers with brand awareness. Negotiating the terms with customers and closing sales. Team management and team building.

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3.0 - 8.0 years

3 - 4 Lacs

Chennai

Work from Office

Collecting orders from the client through CRM . Posting ads in the social media platform Handling and resolving client queries Preparation of sales report weekly basis Handling Accounts and Administration activities. Required Candidate profile Male/Female Candidate Any Graduate Good Communication Kindly reach us Gokuladevi 8668041213

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12.0 - 14.0 years

45 - 55 Lacs

Mumbai

Work from Office

Individual contributor with comprehensive knowledge in the specific area. Ability to execute highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. Generalists within the job family or responsible for activities across multiple sub families such as: market research, oversight of product development and design. pricing, launch new products, oversee advertising campaigns, and monitor sales performance. MAIN RESPONSIBILITIES Recommends and implements strategies to achieve marketing goals for assigned products and services for one or more areas, product lines, or market segments. Supports sales and advertising programs including proposal generation. Performs market research projects. Typically requires a Bachelors degree and two years of experience. Frequently reports to an Advertising/Marketing Communications Manager.

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1.0 - 3.0 years

3 - 6 Lacs

Thane, Mumbai (All Areas)

Work from Office

KRAs: Support our sales team by coordinating client interactions, managing sales activities, ensuring smooth communication. Liaise between the sales, operations, and customer service teams to ensure seamless client experiences. Required Candidate profile Any graduate Female preferred 1-2 years' experience as a sales coordinator, preferably in electrical/ electronics/ allied industry Strong communication, organizational and multitasking abilities

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10.0 - 20.0 years

4 - 7 Lacs

New Delhi, Gurugram, Delhi / NCR

Hybrid

sales manager extremely peoples person within NCR, very much open to travel and show up to new prospective HNI clients, coordinate, assist, massive public relations with b2b prospects mostly gurugram and nearby Required Candidate profile preferably resident of south delhi or gurugram open to travel with ncr massive public relations with b2b corporate very graceful and talkative honest and dependable - i know its too much to ask for Perks and benefits benefits, incentives, bonus, increment, expenses

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10.0 - 20.0 years

6 - 9 Lacs

New Delhi, Gurugram, Delhi / NCR

Hybrid

personal assistant - multitasker extremely peoples person within NCR, very much open to travel and show up to new prospective HNI clients, coordinate, assist, massive public relations with b2b prospects mostly gurugram and nearby Required Candidate profile preferably resident of south delhi or gurugram open to travel with ncr massive public relations with b2b corporate very graceful and talkative honest and dependable - i know its too much to ask for Perks and benefits benefits, incentives, bonus, increment, expenses

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10.0 - 15.0 years

9 - 13 Lacs

Chennai

Work from Office

The Vendor Program Manager will develop and implement comprehensive vendor marketing plans. The role is responsible for managing an assigned product category and understanding basic marketing trends, product positioning and market opportunities. Responsibilities: Assist assigned vendors with the creation of product marketing strategies through the Company. Work closely with Client Executives to develop Account Based Marketing plans for the Company s strategic Partner ecosystem. Manage vendor/the Company marketing relationship, including maintaining product marketing plans, managing vendor coop/MDF and representing the Company in marketing related business meetings. Coach and direct the daily activities of the Marketing Executives or Marketing Administration through delegation of projects. Act as a consultant for product management and assigned vendors by providing marketing direction pertaining to assigned manufacturers marketing plans. Develop and maintain three-month rolling marketing plans that incorporate vendor objectives, strategies and tactics. Develop and implement marketing plans that incorporate all aspects of marketing, including print advertising, direct mail, electronic marketing, training programs, telemarketing and sales awareness. Maintain the Companys marketing profitability goals. Provide programmatic marketing support by understanding vendor objectives and recommending an appropriate mix of the Companys marketing programs. Execute vendor participation in these programs. Develop a comprehensive understanding of the creative and job flow processes of the Companys marketing department. Prepare monthly Promo/Spiff results and quarterly ROI reporting for designated manufacturers. Work with product manager to understand monthly sales data and trend information. Act as the focal point for project material coordination by interfacing with participating manufacturers, gathering necessary vendor materials and developing materials tracking tools for effective program management. Monitor and drive revenue goals, expenses and profit margins for assigned vendors and programs. Knowledge, Skills and Experience: 10+ years of experience in Product Management, Channel Marketing, B2C marketing Bachelors degree in marketing or bachelor s degree in business Experience managing marketing budgets ideally within a channel marketing setting. Previous experience working as a channel marketing manager would be a strong advantage. A strong understanding of the distribution channels for the industry. Project management experience would be a definite advantage. The ability to manage small teams of people and influence senior staff is essential. Strong understanding of current online marketing concepts, strategy and best practice. Experience in digital communications and new media channels Solid project management skills and experience managing multi-faceted projects and initiatives. Highly organized, detail-oriented with the ability to prioritize and respond quickly in an ever-changing environment. Proven track record of focusing on solutions, key metrics and results, propelled by positive can-do attitude, energy and entrepreneurial spirit to achieve financial success. Strong verbal, written, presentation and interpersonal skills. Strong collaboration, co-creation and influencing skills demonstrated across different levels and functions. Networking with external key stakeholders, thought leaders and influencers in multi-channel engagement and digital innovation to inform a compelling and differentiated approach to multi-channel. Demonstrated experience in leading a team and developing team member. Key Skills What s In It For You Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity Inclusion: It s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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