Marketing Operation Manager ( HubSpot Specialist)

Organizational Overview:

• 
  Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses
• .With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match
• .We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting

.Profile Overvie

• w:
  We are looking for an enthusiastic and detail-driven Marketing Operations Specialist to join our team. The ideal candidate should have a strong background in B2B marketing operations or demand generation, with proven expertise in optimizing marketing processes, workflows, automation, and systems. Experience with platforms like Account Engagement and HubSpot is highly desirab
• le.In this role, you will take ownership of the lead management process within our marketing automation platform, ensuring leads are accurately scored and seamlessly transferred to HubSpot. You’ll work closely with the Sales, Marketing, and CS/IT teams to ensure efficient operations and system functionality. This position requires a blend of analytical skills, attention to detail, professionalism, and collaborative spirit to ensure the smooth operation of our marketing syste

ms.Key Competencies for the R

• ole:
  Oversee the lead management process in our marketing automation platform (e.g., HubSpot), ensuring accurate scoring, processing, and delivery to Hub
• Spot.Provide recommendations to enhance campaign performance, including audience segmentation and streamlined campaign se
• tups.Coordinate and manage integrations with third-party apps, tools, and plu
• gins.Identify and resolve data inconsistencies, ensuring data accuracy and integ
• rity.Support daily troubleshooting, error resolution, and end-user support for marketing sys
• tems.Administer systems by managing user permissions, custom objects, and workf
• lows.Document processes, policies, and system configurations, creating resources for team sup
• port.Collaborate with various teams to gather and implement CRM-related business requirem

ents.Requir

• ements
  Proven experience in marketing or sales operations or a similar
• field.Advanced expertise in CRM platforms, particularly HubSpot; experience with Salesforce or similar tools is
• a plus.Strong analytical and problem-solving abilities, with the capability to present data insights effec
• tively.Excellent organizational and project management skills to manage tasks in a dynamic envir
• onment.Outstanding communication and collaboration skills for cross-functional te
• amwork.Familiarity with sales automation processes; experience in marketing or demand generation is advant
• ageous.A results-oriented approach with a commitment to continuous improvement and operational exce