Marketing, Growth & Operations Associate

Cue Home is looking for a proactive, organised Marketing, Growth & Operations Associate to directly assist Growth Lead. With a lean marketing setup, this role is hands-on, execution-driven, and critical to running daily growth operations.

You will coordinate across onboarding, training, and accounts teams to ensure smooth partner management, timely communication, and flawless execution of post-sales flows.

This role is ideal for someone who wants exposure across marketing, operations, sales support, partner success, and account management in a high-growth smart home startup.

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*Key Responsibilities*

1.⁠ ⁠Marketing Support & Execution

Assist in creating and posting social media content

Manage posting schedules and content calendars

Track and maintain performance reports

Handle basic design tasks or coordinate with freelance designer when needed

2.⁠ ⁠Lead Management & Qualification

Handle incoming leads from website, social, events, partners

Do first-level lead qualification

Enter and update leads in Google Sheets/CRM

Coordinate with the Growth Lead for warm handovers

3.⁠ ⁠Partner Coordination & Activation

You will be the operational link between Marketing and internal teams.

Work closely with Onboarding Team to ensure partners are added to Cue systems

Coordinate with Training Team to schedule demos, product training, and follow-up sessions

Maintain a live tracker of partner activations, activity, and progress

Share product decks, sales resources, and updated pricing with partners

4.⁠ ⁠Post-Sales Operations & Payments Flow

Track partner orders, product dispatches, and installation progress

Follow up with Accounts Team for payments, invoices, and reconciliation

Maintain clean, updated operations sheets (orders, payments, status)

Ensure every partner moves smoothly from Onboarding → Training → First Sale

5.⁠ ⁠Workflow & Process Management

Maintain work-boards for tasks, workflows, and SOPs

Keep checklists updated and ensure task follow-ups are not missed

Create and maintain structured Google Sheets for leads, partners, activations, and payments

Improve processes as the company scales

6.⁠ ⁠Daily Operational Support for the Growth Lead

Take ownership of routine tasks so leadership can focus on strategy

Ensure follow-ups are done on time

Prepare quick reports, summaries, and updates as needed

Support in coordinating internal and external communication

*Who You Are*

Extremely organised and detail-oriented.

Good communicator.

Comfortable using Google Workspace (Sheets, Docs, Drive), CRM tools, and simple workflow tools.

Someone who likes taking ownership and running things independently.

Process-driven and eager to learn the smart home domain.

Experience Level

0–3 years (freshers welcome if strong at organisation and execution)

Prior experience in operations / marketing coordination / sales support is a plus