Market Research Manager

6 - 10 years

0 Lacs

Posted:19 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Manager of the FTE / Resource Augmentation Division, your role will involve a mix of sales, client engagement, operations, and P&L management to build, scale, and manage the division effectively. This position is ideal for someone who excels in a startup-like environment, seeks end-to-end ownership of a business line, and possesses experience in consulting, market research, or professional services. **Key Responsibilities:** - Develop and implement FTE/Resource Augmentation model within the market research vertical. - Drive lead generation, business development, and client mining for acquiring new clients and expanding business with existing accounts. - Create proposals, pitch decks, and commercial models tailored to client requirements. - Negotiate contracts and finalize agreements with clients. - Build and nurture strong, long-term relationships with client stakeholders. - Serve as the primary point of contact for clients using FTE/resource augmentation services. - Ensure client satisfaction through proactive engagement, regular updates, and delivery excellence. - Supervise recruitment, onboarding, and deployment of FTE resources for client projects. - Collaborate with internal HR, delivery, and research teams for smooth operations. - Establish frameworks for resource allocation, performance monitoring, and client reporting. - Maintain high-quality service delivery aligned with client expectations. - Manage the P&L for the FTE/Resource Augmentation Division, overseeing budgets, revenue targets, and profitability. - Identify growth opportunities through cross-selling, upselling, and strategic partnerships. - Develop operational processes and governance models for the division. - Stay updated on industry trends and adapt offerings to remain competitive. - Lead a small team of sales, operations, and research professionals. - Mentor team members for continuous learning and professional growth. - Cultivate a performance-driven, collaborative, and client-first culture within the team. **Qualification Required:** - MBA/PGDM in Business, Marketing, Strategy, or related field. - 6-10 years of experience in market research, particularly in resource augmentation business models. - Proficiency in sales, operations, and P&L ownership. - Demonstrated ability to manage client relationships at CXO/Director level. - Entrepreneurial mindset with the capability to build and scale a division from the ground up. - Strong commercial acumen, negotiation skills, and strategic thinking. - Excellent written & verbal communication and presentation skills. - Proficiency in MS Office. In case there are any additional details about the company in the job description, kindly provide that information separately. As a Manager of the FTE / Resource Augmentation Division, your role will involve a mix of sales, client engagement, operations, and P&L management to build, scale, and manage the division effectively. This position is ideal for someone who excels in a startup-like environment, seeks end-to-end ownership of a business line, and possesses experience in consulting, market research, or professional services. **Key Responsibilities:** - Develop and implement FTE/Resource Augmentation model within the market research vertical. - Drive lead generation, business development, and client mining for acquiring new clients and expanding business with existing accounts. - Create proposals, pitch decks, and commercial models tailored to client requirements. - Negotiate contracts and finalize agreements with clients. - Build and nurture strong, long-term relationships with client stakeholders. - Serve as the primary point of contact for clients using FTE/resource augmentation services. - Ensure client satisfaction through proactive engagement, regular updates, and delivery excellence. - Supervise recruitment, onboarding, and deployment of FTE resources for client projects. - Collaborate with internal HR, delivery, and research teams for smooth operations. - Establish frameworks for resource allocation, performance monitoring, and client reporting. - Maintain high-quality service delivery aligned with client expectations. - Manage the P&L for the FTE/Resource Augmentation Division, overseeing budgets, revenue targets, and profitability. - Identify growth opportunities through cross-selling, upselling, and strategic partnerships. - Develop operational processes and governance models for the division. - Stay updated on industry trends and adapt offerings to remain competitive. - Lead a small team of sales, operations, and research professionals. - Mentor team members for continuous learning and professional growth. - Cultivate a performance-driven, collaborative, and client-first culture within the team. **Qualification Required:** - MBA/PGDM in Business, Marketing, Strategy, or related field. - 6-10 years of experience in market research, particularly in resource augmentation business models. - Proficiency in sales, operations,

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