Manager - Telesales

Job Description

Are you a skilled communicator with a knack for closing deals? We're seeking a Telesales Advisor to join our team and help us achieve our ambitious targets. As a Telesales Advisor, you'll be responsible for driving sales over the phone and nurturing strong customer relationships. Key Qualities : - Excellent communication skills - People skills to handle customer inquiries and concerns - Comfortable presenting products and services over the phone - A commitment to helping the company grow by acquiring new customers and expanding our business. Responsibilities and Duties : - Contact potential and existing customers to introduce our products or services following provided scripts. - Address customer inquiries and provide information about our offerings. - Ask relevant questions to understand customer needs and close sales deals. - Collaborate with the field sales team by directing qualified prospects to them. - Maintain an accurate customer database by updating and entering information. - Process orders efficiently and accurately. - Resolve customer grievances to uphold the company's reputation. - Go the extra mile to achieve sales quotas and set the stage for future sales. - Keep detailed records of calls and sales, noting valuable information. Qualifications and Skills : - Proven experience in telesales or other sales/customer service roles. - A track record of consistently meeting sales quotas, preferably through phone-based interactions. - Proficiency in using relevant computer programs, including CRM software, and telephone systems. - Ability to learn about our products and services and effectively communicate them to prospects. - Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati. - Strong interpersonal skills and the ability to stay composed in the face of rejection. - Exceptional negotiation skills with the capability to resolve issues and address customer complaints. Working Schedule : - Working Days: Monday to Saturday - Working Hours: 10:00 AM to 7:00 PM Language: - English (Preferred) - Hindi (Preferred) - Bengali (Preferred) - Tamil (Preferred) - Telugu (Preferred) - Kannada (Preferred) - Marathi (Preferred) Work Location: Remote - Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai