Manager / Sr Manager External Communications

Job Description

Reports to: Head External Communications Department: Marketing & Communications Experience Required: 2-8 years Key Responsibilities: Initiate research, development, and implementation of strategy to position Teleperformance in India as an industry leader Build and nurture strong relations with industry bodies, awards & recognition bodies and associations to win awards, mentions, and enviable position in listings Study, Research, and strategize for award participation, share recommendations, industry best practices and competition benchmarking Work with SMEs to write and create content for effective nomination drafts for industry awards and recognition submissions, win awards for the brand and create a pipeline of participation Experience in B2B writing to create a connect with all stakeholders, industry associations, media houses, event organisers, agencies and clients Work with creative staff and other department heads to produce marketing collateral in accordance with brand messages - videos, mailers, posters, ads, website content, social messaging, newsletters, leadership material and announcements Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/research/opportunities discovered Make effective announcements, creative content to create brand equity and reputation Collaborate with all departments to identify internal and external communication needs Communicate and negotiate with promotional partners as needed for joint marketing activities Evaluate the success of various communication strategies and provide and implement recommendations for improvement, ROI Core Competencies: Excellent written and verbal communication skills Copywriting, content creation for print, web, video, social (B2B) Creative bent of mind, ability to priortize, eye for detail Work under pressure, deadline driven Planning and organization skills, interpersonal skills Experience of writing for and working with senior leadership Mass communication, PR & Media, Journalism experience preferred