Manager - Quality Management System

Job Description

Ensure the implementation and maintenance of the Quality Management System (QMS) in accordance with IATF 16949, ISO 9001, and other applicable standards. Regularly review and update quality procedures, work instructions, and process documentation. Manage document control, including the creation, revision, and archiving of quality-related documents. Plan, coordinate, and conduct internal and external audits (IATF 16949, ISO 9001, customer audits). Support third-party and customer audits, ensuring timely closure of non-conformities and implementation of corrective actions. Ensure compliance with customer-specific requirements and statutory/regulatory guidelines. Conduct training sessions on QMS policies, procedures, and quality standards for plant employees. Provide ongoing support and guidance to teams to ensure understanding and compliance with QMS requirements. Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance & resolution on open topics. Champion a program for the implementation and sustainment of a continuous improvement culture. Implement Lesson learned in process & identify the Lesson to publish for other locations. Training & Development of organization related to quality , system & others. Drive continuous improvement initiatives to enhance quality processes and system efficiency. Apply structured problem-solving tools such as 8D, 5-Why, FMEA, and Root Cause Analysis. Organize and lead Management Review Meetings to present QMS performance, audit findings, and improvement initiatives. Prepare and submit periodic quality performance reports (KPIs, non-conformance, audit results) to senior management. Identify and communicate risks and opportunities related to quality processes.