Manager-Learning & Development

Business/ Financials

• Developing and implementing learning strategies and programs that are aligned with the organizations objectives and suitable for the region
• Conduct needs analysis exercises annually and at a program level to customize all interventions to the need of the stakeholder
• Connect frequently with various business leaders in order to understand the specific department level challenges
• Primary contact for anyone with questions or queries regarding training and development plans in the region
• Develops the budgets and drives adherence to it
• Oversee and manage all mandatory and drive completion of compliance trainings in a timely and cost effective manner
• Identify, evaluate and work closely with the Procurement Teams to onboard relevant vendors
• Facilitate and deliver training programs and sessions as necessary

Customer (Both Internal & External)

• Key point of contact for the regional learning and development teams to clarify questions on launch of new programs and feedback
• Design and deploy frequent feedback mechanisms in the form of online surveys, phone calls, informal forums
• Review feedback and service concerns based on inputs from the regional Teams
• Develop and maintain strong & effective working relationships with colleagues across the business and external training providers

Internal Process

• Evaluate and report on the success of development plans, ROI and effectiveness of training and development activities
• Track and report budgeted spend vs. actuals and raise deviations
• Create process notes for various learning interventions
• Closely monitor and Track the learning goals in the overall HR Scorecard and other indices and advise ways to improve if necessary
• Report data for various governance and regulatory requirements on a timely basis the Risk and Compliance teams
• Ensure participation, discipline, decorum and adherence to necessary policies and processes

Innovation & Learning

• Obtains and /or develops effective training materials utilizing a variety of media.
• Research and integrate new modalities of training
• Identify digital solutions that will help in creating personalized learning experiences for learners
• Stay updated on various new technologies and optimized use of LMS

Network with peers in the industries to identify and embrace best practices