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Manager - Knowledge Team: Development Sector

Manager - Knowledge Team: Development Sector

CrossOver Talent

0 years

0 Lacs

mumbai metropolitan region

Posted:1 week ago| Platform:

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Skills Required

development management strategy learning design discovery content communication capture evidence governance checks metrics analytics drive architecture model collaborative data analysis assessment research consulting measurement

Work Mode

On-site

Job Type

Full Time

Job Description

Primary Responsibilities

Develop and implement a knowledge management strategy that captures program learning, standardises knowledge assets, and improves reuse across projects.
Design and maintain searchable knowledge repositories, taxonomies, and metadata standards to ensure consistent discovery and curation of content.
Lead a small knowledge team: set priorities, assign content ownership, review outputs, and coach team members on KM best practices.
Partner with program managers, MEL, and communication teams to capture lessons learned, convert evidence into practical guidance, and publish concise knowledge products.
Establish governance, content lifecycle processes, and quality checks to keep knowledge up-to-date and relevant for field use.
Define and track KM metrics, run regular analytics and user feedback loops, and iterate to drive higher adoption and impact.

Qualifications & Experience (role-critical)

Demonstrable experience leading knowledge management or learning functions within the development sector or NGOs.
Proven track record designing taxonomies, information architecture, and content governance for distributed teams.
Strong stakeholder management experience with program, M&E, and communications teams to translate evidence into usable guidance.
Excellent written products—case studies, guidance notes, policy briefs—and experience simplifying technical content for practitioners.

Benefits & Culture Highlights

Hybrid work model with flexible hours and strong emphasis on work-life balance.
Opportunity to influence high-impact development programs and scale practitioner-facing learning products.
Collaborative, learning-oriented culture with access to professional development and cross-functional mentorship.

This role is ideal for a pragmatic KM leader who combines technical familiarity with modern KM platforms and a deep understanding of how learning improves program outcomes in the development sector. The position offers high visibility across programs and a chance to shape organisation-wide knowledge practices.
Skills: knowledge management,data analysis,impact assessment,quantitative analysis,research consulting,social impact measurement,management consulting

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Manager - Knowledge Team: Development Sector

CrossOver Talent

mumbai metropolitan region

Manager - Knowledge Team: Development Sector

CrossOver Talent

mumbai metropolitan region

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Manager - Knowledge Team: Development Sector