Posted:12 hours ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

About The Role:

Role

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As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of

empowering businesses across India. In this role, you have the opportunity to develop and nurture strong

relationships with our clients, assisting them on their path to success by understanding their business

needs and recommending tailored solutions to facilitate their growth. In this role as an individual

contributor, you will take charge of achieving monthly client retention and renewal targets, providing you

with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's

success.


Key Accountabilities:

  1.  Conduct daily 4-5 in-person clientmeetings to ensure clientsatisfaction and platform utilization
  2.  Maximize revenue through upselling and cross selling
  3.  Ensure systematic follow-up,time-bound closures and prompt resolution of complaints


Qualifications:

● Strong academic background with over 70% marksin 10th and 12th grade.

● Any graduate with minimum 9 months experience in sales

● 18 months experience with a Post Graduate Degree in Management

The essential skills required for the role are active listening, good verbal and written communication,

ability to work independently and customer orientation.

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