Manager - Installation & Technical

Job Overview :

We are seeking a dynamic and experienced Manager – Installation & Technical to lead our Installation & Technical Services division. This leadership role requires strong expertise in project execution, and technical operations management, experience in bowling lanes, arcade/amusement games installation would be an added bonus. The Manager will oversee a skilled technical team, ensure on-time project delivery, maintain high-quality standards, and build strong client satisfaction through efficient installation and support services.

Responsibilities

·      Lead, manage, and mentor the installation & technical teams across multiple projects.

·      Oversee project timelines, manpower planning, and technical resource allocation.

·      To ensure premium service experience to customer through deep work culture matching with core philosophy of company.

·      Ensure safety standards, quality checks, and compliance during installation and commissioning.

·      Troubleshoot and resolve technical issues related to electrical, mechanical, and software integration of amusement equipment.

·      Collaborate with the Projects, Operations, and Client Servicing teams to ensure smooth execution and handover.

·      Develop and implement SOPs, preventive maintenance schedules, and technical training modules.

·      Vendor coordination for technical supplies, spare parts, and AMC (Annual Maintenance Contracts).

·      Stay updated on emerging technologies & products in the amusement industry to introduce innovation.

·      Plan and execute installation of bowling lanes, arcade machines, rides, and amusement equipment at client sites.

·      Learning and development of team to ensure UpToDate knowledge of product, services and maintenance.

Required Skills :

·       B.E./B.Tech/Diploma in Mechanical, Electrical, Electronics, or related field.

·      10+ years of experience in technical project management, installation, or O&M (preferably in amusement, gaming, bowling, rides, or related industries).

·      Proven leadership & team management skills with the ability to lead large technical teams.

·      Expertise in project planning, execution and vendor management.

·      Problem-solving mindset with strong client-handling and communication skills.

·      Strong knowledge of electrical & mechanical systems, PLCs, amusement/game machines, and bowling equipment.

How to Apply :

Share your CV @ payal.hr@csmlindia.com with the following details:

Current Location

Years of Experience

Current CTC

Notice Period