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Manager Infrastructure Services

Manager Infrastructure Services

DXC Technology

15 - 21 years

20 - 25 Lacs

Bengaluru

Posted:5 hours ago| Platform:

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Skills Required

Procurement IT procurement Social media Financial planning Trend analysis Asset management Continuous improvement Licensing IT asset management Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Oversee the complete software asset lifecycle, from procurement through retirement, ensuring accurate inventory management.
Conduct regular software license compliance audits to identify discrepancies and mitigate risks of non-compliance.
Lead the implementation, configuration, and continuous improvement of SAM tools, including SAM Pro and Flexera, to enhance asset tracking and compliance.
Collaborate closely with IT, procurement, finance, and legal teams to manage software contracts, licensing agreements, and renewals.
Monitor and analyze software usage data to identify cost-saving opportunities and optimize license allocation.
Develop and maintain comprehensive documentation for software assets, including licenses, entitlements, and agreements.
Apply deep knowledge of software licensing concepts (e. g. , perpetual, subscription, user-based, device-based, OEM licenses) to ensure compliance and optimization.
Train and provide ongoing support to stakeholders on SAM processes, tools like (SAM Pro, Flexera), and best practices to ensure organizational compliance.
Prepare detailed reports and dashboards on software usage, compliance status, cost savings, and audit results for management review.
Serve as the primary contact for software vendors, negotiating terms and resolving licensing issues to maintain positive vendor relationships.
Support both internal and external software audits by coordinating activities, gathering evidence, and addressing audit findings promptly.
Integrate SAM systems with IT asset management (ITAM) and procurement platforms to streamline workflows and data accuracy.
Continuously assess and refine SAM workflows, automation, and policies to improve operational effectiveness and compliance.
Stay informed about evolving software licensing models, industry best practices, and regulatory requirements impacting SAM.
Manage software contract renewals and negotiations in partnership with procurement to secure favorable terms and pricing.
Identify and implement opportunities for process automation and operational improvements within the SAM program.
Ensure adherence to internal IT governance frameworks, policies, and compliance standards related to software assets.
Assist in developing budgets and forecasts for software asset expenditures to support financial planning.
Provide expert guidance on software license compliance during software procurement and deployment activities.
Collaborate with cross-functional teams to promote awareness and a culture of compliance around software asset management.
Drive continuous improvement initiatives to maximize the value and efficiency of the organization s software investments.

Required Skills and Qualifications :

Minimum 14+ years of experience working in software asset management tools.
Strong understanding of all software products and licensing models.
Experience in software license compliance and audit processes.
Strong analytical skills for data reporting and trend analysis.
Knowledge of IT infrastructure and its relationship with license tracking.
Excellent communication skills for reporting and collaborating across teams.
Organization skills to balance and prioritize work.
Ability to work in a team environment.

Preferred Qualifications :

Certified Software Asset Manager (CSAM).
Experience with other SAM tools (e. g. , Flexera, ServiceNow).
ITIL Foundation or other asset management certifications.
ServiceNow SAM Pro certification (if applicable)

Work Environment

Work from Office is mandatory
This job role requires to work in rotational / night shifts.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

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