Manager I - BPM - Reconciliations - Manager

Job Description

Reconciliations - Manager Overview of Role / Principal Responsibilities: The Reconciliations Manager leads the team in maintaining the integrity of custody and cash position data across internal systems through daily reconciliation processes. The role ensures timely reconciliation, investigation, and allocation of all breaks within defined SLAs and deadlines, while also overseeing the clearance of all outstanding breaks. As a people leader, the role demands interaction with various operational teams to resolve issues efficiently. The ideal candidate will have strong leadership and communication skills, a problem-solving mindset, and an interest in learning and leveraging technology in operations. This role is well-suited for individuals who thrive in fast-paced environments and are driven to meet tight deadlines. Key Responsibilities: Plan, prioritize, and manage workloads effectively across the team. Ensure timely reconciliation, investigation, and resolution of all breaks within SLA. Oversee the resolution process for reconciliation breaks and escalate when needed. Ensure accuracy and timeliness of daily, weekly, and monthly MIS reports. Maintain data integrity across all supported systems. Manage individual performance through 1:1s, appraisals, and adherence to policies. Develop and coach team members to meet individual and team goals. Mitigate risk by reviewing, improving, and enforcing control procedures. Approve and maintain procedure manuals, audit reports, and service definitions. Perform root cause analysis for recurring issues and implement preventive measures. Build and maintain strong working relationships with internal teams and external parties. Monitor counterparty performance and ensure service quality. Stay up to date with market and regulatory changes; adapt procedures accordingly. Attend industry seminars and counterparty meetings as needed. Monitor error trends and guide the team in reducing recurrence. Own the Business Continuity Plan (BCP) and Risk and Control Assessment (RCA). Represent the function in client due diligence meetings. Ensure internal client and business partner satisfaction. Lead or support local and global change initiatives to enhance service quality and control. Proactively escalate risks and issues before they become critical. Skills and Behaviours Required: Proven experience in team management and leadership. Strong investigation skills, preferably with internal and external party interaction. Knowledge of equities, fixed income, and derivative products. Proficiency in Excel and other basic software tools. In-depth understanding of operational risks and control frameworks. Strong numerical skills and experience producing high-quality MIS reports. Experience across the asset management lifecycle. Familiarity with systems like Aladdin and Tri-Optima preferred. Project and business change experience or relevant certification is a plus. Track record of developing high-performing teams. Ability to manage time effectively and delegate tasks appropriately. Strong communication and interpersonal skills. Team-oriented, with the ability to build and maintain global relationships. Open to feedback and continuous improvement; challenges the status quo. Able to shift between strategic oversight and detailed analysis as required. Leads teams through change and fosters a culture of innovation. Discharge of Responsibilities: The role must be executed with the highest standards of integrity, quality, and transparency, promoting the long-term success of the organization. This includes effective oversight, stakeholder alignment, and control structures to support responsible operations and decision-making. Required Skills Back Office Operations,Investment Management,Reconciliation