Manager - Human Resources

Job Description

Key Responsibility Areas (KRAs) 1. Strategic HR Planning & Policy Implementation · HR Framework Development: Design and implement HR policies, SOPs, and strategic initiatives across all institutes aligned with organizational objectives. · Workforce Planning: Undertake annual manpower forecasting and budgeting in consultation with the CEO. · HR Metrics & Reporting: Regularly monitor HR KPIs such as attrition, hiring lead time, employee satisfaction, and report findings to the CEO for action. 2. Recruitment, Hiring & Onboarding · Talent Acquisition: Lead recruitment drives for academic and non-academic roles using structured hiring practices, job portals, consultancies, and campus drives. · Interview & Selection Process: Develop competency-based interview frameworks and ensure alignment with required skillsets. · Onboarding & Induction: Ensure smooth induction programs, orientation sessions, and documentation formalities across campuses for new hires. 3. Employee Engagement, Culture & Grievance Management · Workplace Culture Building: Promote a value-driven, inclusive, and performance-oriented work culture that reflects the ethos of the education and gems & jewellery domain. · Employee Engagement Initiatives: Plan and execute events, communication forums, and recognition programs to improve morale and engagement. · Grievance Redressal: Act as the central point for handling sensitive employee concerns and grievances through fair and confidential mechanisms 4. Performance Management & Learning & Development · Appraisal Systems: Implement structured appraisal systems (e.g., KRA-KPI linked evaluations) and support campus heads in conducting fair annual performance reviews, under guidance and advice of the CEO. · Training & Development: Identify training needs across departments; design faculty development, skill-based, and soft-skill training calendars in coordination with Academic and Admin Heads. · Succession Planning: Monitor high-potential talent, support leadership development, and ensure continuity in critical roles. 5. Compensation, Payroll & HR Compliance · Payroll Oversight: Coordinate with the accounts team for timely payroll processing, leave accounting, and benefits administration. · Compensation Benchmarking: Ensure salaries and incentives are market-competitive and internally equitable, as advised by the CEO. · Statutory Compliance: Ensure adherence to labour laws, PF, ESIC, gratuity, maternity benefits, PoSH regulations, and documentation audits across locations. 6. HR Technology, Records & Process Automation · HRIS & Digitization: Implement and manage HR software systems for employee lifecycle management, attendance tracking, leave approvals, etc. · Database & Record Keeping: Maintain a central digital repository for all employee records including contracts, appraisals, and personal files. · Automation & Efficiency: Regularly propose and implement tech-enabled solutions to streamline repetitive HR processes. 7. Inter-Institutional Coordination & Special Projects · Central HR Governance: Act as the nodal HR representative for all IIGJ centres – coordinating with respective HR/Admin teams at campus level. · Project Management: Lead HR-related initiatives such as policy overhauls, employer branding projects, audits, etc., as assigned by the CEO. · Institutional Growth Support: Contribute to workforce planning during the launch of new campuses, courses, and initiatives. · Educational Qualification · Bachelor’s/master’s degree in human resource management, or equivalent. MBA in HR preferred. · Experience & Skills Required · 10-15 years of progressive HR experience, preferably in the education, training, or service industry. · Exposure to multi-location HR operations; experience in institutional or service-sector organizations will be an advantage. · Strong understanding of HR legal and regulatory framework in India. · Excellent interpersonal, communication, and leadership skills. · Tech-savvy with hands-on experience in HRMS platforms and MS Office. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Andheri East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Master's (Required) Experience: HR: 10 years (Required) Work Location: In person