Job Description

Key Responsibilities: Training and Development: Responsible for authoring and updating training content that caters to different business verticals. Manage HFS Academy (in-house Learning Portal), monitor progress, analyze data, and publish regular reports to ensure key training program completion rates are consistently above 90%. Talent Management : Create and implement development programs that help employees grow and progress in their careers. Plan for the future by identifying and grooming employees who have the potential to fill key positions within the organization. Create and implement reward and recognition programs to motivate employees and retain top talent. Develop and implement programs to increase employee engagement and satisfaction, such as employee surveys and focus groups. Performance Management : Manage the performance management process for the organization, including Mid-year, Annual appraisals, and goal-setting exercises. Responding to performance management queries from employees. Work closely with the System Admin team to address employee-related performance management issues. Act as the custodian of the organization's incentive policies. Employee Engagement : Collaborate with the marketing team to create content and mailers for pre-launch, launch, and closure of employee engagement events within the allocated employee engagement budget. Collaborate and create content for quarterly employee newsletters. Prepare and publish new joinee announcements.