Manager, Deployment Services

Job Description

- -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPIs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers Job Description Location - Hyderabad About the Role: Novartis specialists within Data and Product Solutions are on a data and digital transformation journey, leveraging analytics to generate actionable insights for Novartis medicines impacting more than 799 million patients worldwide. The team is poised to enable easier, faster, and reliable decisions for Novartis divisions across the globe. Key Responsibilities: Explore, develop, implement, and evaluate innovative solutions that address customer needs Co-create with key partners to build partnerships & collaborations Develop and coordinate project plans across the design, development, and production stages of a project to support the successful delivery within set KPIs Works in collaboration with brand teams, technical teams & all functions to maximize value. Serve as interface with the global and local brand teams on Project Planning and delivery management through delivery of proven analytics-based solutions Take initiative to drive standardization of reports across brands, data, and platforms Collaborate with peers globally in scaling test teams, processes and standards Deliver services through structured program management approach while enabling field excellence solutions in leading end-to-end delivery for defined scope of work Creates and maintains standard operating procedures (SOPs), and validation checkpoints that will enable quality testing outputs Develops and maintains knowledge repositories and plays a vital role in onboarding of new associates Support team leaders in recruitment and on-boarding of new associates within the organization Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on best practices, staffing changes and key events Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Comply to all Novartis operating procedures as per legal / IT / HR requirements. Essential Requirements: Degree level Graduate / Postgraduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences/ Engineering Experience (6+ years) in data analytics in a market research firm or pharmaceutical company or Pharma KPO Proficiency in SQL, Dataiku, Qlik, PowerBI, Alteryx, Excel, PowerPoint Proficient in US pharma datasets like APLD, IQVIA Xponent, DDD, SMART etc. Exposure to Python is preferred Proficient in DevOps tools like Azure DevOps, JIRA x-Ray etc. Proficient in Workflow management and automation tools like Sharepoint, MS PowerAps, RPA, etc. Proven communication, presentation, stakeholder management and Leadership skills Should understand US commercial pharmaceutical business Strong analytical thinking with problem solving approach Should have worked in an international company with exposure to working in cross-cultural environment Should be customer service oriented Strong and proactive business results-focus, and proven ability to provide insights that increase productivity Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Skills Desired Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model