Manager-Data Core Ops

Primary Duties And Responsibilities

• General Operations & Maintenance
• Day to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
• Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
• Provide support (onsite/offsite) for activities associated with Packet Core
• Incident management & emergency handling
• Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
• Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
• Shift operations as per duty roster

• Change Management
• Coordination with SNOC for change management requirements
• Raising CR for Change Management
• Coordination for additional Configurations
• Verification of Inputs for CM/Command files before execution
• Fault Management
• Troubleshooting and Resolution of issues related to data services
• Local Hardware Fault Management Card Changes/R&R/Spare Part management
• Address local connectivity issues
• Infra/power related issues pertaining to PaCo Nodes
• CXX
• Address ongoing Customer problems related to Data browsing/VoLTE
• Analysis of Complaints and provide RCA
• Coordinate with Vendor/SNOC CM teams to implement corrections/patches
• New Node integrations
• Infra Requirements
• Installation/commissioning /integration
• Final Go Live Clearances (RA/LI/SNOC)
• Feature and technology rollouts
• Implementation
• Technical Testing/ UAT
  

Qualifications And Competencies