Manager, Cloud Platform Engineer - Agentic AI

Ready to build the future with AI

At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atand on,,, and.

Inviting applications for the role of Manager, Cloud Platform Engineer - Agentic AI!

In this role, you%27ll be part of Genpact%27s transformation under GenpactNext, as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines.

In this role, you will be an integral part of our team responsible for designing, implementing, and maintaining cloud-based solutions on the Azure platform. You will leverage your extensive experience to drive innovation, optimize processes, and ensure the seamless delivery of high-quality software solutions. Your role will involve collaborating with cross-functional teams, focusing on site reliability engineering (SRE) practices to ensure the reliability, availability, and performance of our cloud infrastructure.

Responsibilities

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  Collaborate with clients to understand their requirements and design cloud solutions that meet their needs

• 
  

  Implement and manage cloud infrastructure on the Azure platform

• 
  

  Work with networking technologies and protocols to ensure secure and efficient data flow

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  Utilize Kubernetes (K8S), Docker, microservices, and containerization for application deployment

• 
  

  Deploy Infrastructure as Code (IaC) tools such as Terraform and Ansible

• 
  

  Set up and manage monitoring and logging tools, including ELK, Grafana, Prometheus, Azure Monitor, etc.

• 
  

  Manage certificates, secrets, and key stores to enhance security

• 
  

  Develop and maintain scripts in scripting and interpreted languages (PowerShell, Python)

• 
  

  Understand and contribute to CI/CD pipelines using tools like Git and Jenkins

• 
  

  Provide Windows system administration support

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  Apply knowledge of web hosting to ensure optimal performance

• 
  

  Utilize Azure DevOps for automation and deployment tasks

• 
  

  Implement SRE practices to ensure the reliability, availability, and performance of cloud infrastructure

• 
  

  Monitor system performance, troubleshoot issues, and implement solutions to improve system stability

Qualifications we seek in you!

Minimum Qualifications

• 
  

  hands-on experience as a Cloud DevOps/Platform Engineer

• 
  

  Expertise and strong knowledge in the Azure cloud platform

• 
  

  Experience with site reliability engineering (SRE) practices

• 
  

  Proficiency in monitoring and logging tools such as ELK, Grafana, Prometheus, etc.

• 
  

  Strong understanding of networking technologies and protocols

• 
  

  Proficiency in scripting and interpreted languages (PowerShell, Python, etc.)

• 
  

  Experience with certificates, secrets, and key stores

• 
  

  Understanding of CI/CD pipelines and build tools (Git, Jenkins, etc.)

• 
  

  Experience with Kubernetes, Docker, microservices, and containerization

• 
  

  Strong interpersonal communication skills

• 
  

  Demonstrable experience with Windows system administration

Preferred Qualifications / Skills

• 
  

  Bachelor&rsquos degree in computer science or a related field

• 
  

  Advanced certifications in Azure or DevOps

• 
  

  Familiarity with multiple Agile frameworks (e.g., Scrum, Kanban, SAFe)

• 
  

  Strong team player with excellent communication and interpersonal skills

• 
  

  Independent individual with a high sense of ownership and self-learning abilities

• 
  

  High level of English (Spoken & Written)

• 
  

  Ability to work in a fast-paced environment and handle multiple projects simultaneously

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  Can-do attitude

Why join Genpact

• 
  

  Lead AI-first transformation - Build and scale AI solutions that redefine industries

• 
  

  Make an impact - Drive change for global enterprises and solve business challenges that matter

• 
  

  Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

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  Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

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  Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

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  Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.