Manager Business Excellence

As a valued member of the team at HGS, your role will involve researching and evaluating emerging technologies such as AI, Chatbot, and Cloud Computing to understand their potential impact on HGS accounts. You will be responsible for leading and managing the implementation of these technologies, ensuring smooth transitions and minimizing disruptions during projects. Collaboration and fostering strong relationships across departments will be key to ensuring the successful execution of projects. - Research and evaluate emerging technologies like AI, Chatbot, and Cloud Computing - Lead and manage the implementation of new technologies - Ensure smooth transitions and minimize disruptions during projects - Collaborate and build strong relationships across departments - Identify and mitigate potential risks associated with transformation projects - Stay up-to-date with the latest digital trends and best practices in the industry - Bachelor's degree in a relevant field - Experience in researching and evaluating emerging technologies - Strong project management skills - Excellent communication and collaboration abilities - Knowledge of digital trends and best practices HGS is a global leader in customer experience management with a workforce of over 18,000 employees in 9 countries. Our people-first philosophy and dedication to delivering exceptional experiences have allowed us to successfully serve over 1100 of the world's leading brands. Join us at HGS to shape your future and drive innovation and excellence in the industry.,