Manager - Administration & Facilities

Job Description

Role Summary and purpose: Lead the Administration & Facilities Team at Hyderabad Site in managing all the Projects & Services activities ensuring smooth delivery for our office and clients. Job Duties and Responsibilities Primary (what they do 90% of the time) Lead and manage projects related to complete office fit-out, improvements, renovations, and expansions, ensuring they are completed on time and within budget. Collaborate with various stakeholders, including internal departments, contractors, and vendors, to ensure smooth project execution and facility operations. Responsible for managing the facilities and administration of both the client and Gloplax facility Serves as the single point of contact (SpoC) for all facilities & administration issues and escalations and ensures timely closure The candidate should have experience of working in a 24/7 operating facility and be willing to work in multiple shifts Should be able to mentor and lead a group of team members / vendors / service providers for smooth functioning of the facility Ensure facility is fully operational with all utilities functioning properly, facility is clean and maintained according to company policy and procedures. Oversee alignment of standards in terms of hard and soft services including preventative maintenance delivery, janitorial, landscaping, technology, moves-adds-changes process including management of SLAs & KPIs of the IFM contract Strive for consistent levels of customer service delivery and enhanced workplace experience. Control of business critical/emergency situations and seeks to resolve promptly while ensuring minimum disruption to the business Drive continuous improvement of processes and procedures within the facilities environment with focus on increasing efficiency and reducing cost. Review Service Contracts and produce, communicate management reports and information (financial, KPIs, SLAs) Seat Allocation and Space Management Review and approve vendors invoice in a timely manner to avoid any delays in payments. Planning/forecasting the facilitys upcoming needs and requirements ensuring that facilities meet compliance standards and government regulations Helping with office relocations activities. Overseeing F&B operations to ensure cafeteria and pantry/vending service is available to the satisfaction of employees on 24/7 basis. Manage the Transport operations to ensure seamless movement of associates to avoid any disruption to the business Secure the office premises and people 24/7 by maintaining continuous co-ordination with the security and ensure constant security presence. Managing parking facilities and ensuring space is available for all the associates Implementation of systems & procedures to ensure 99.9% uptime on all facilities related support across operations as per pre-determined budgets. Unique Knowledge & Skill Requirement: Knowledge of building systems and technologies, such as HVAC, electrical, and plumbing. Strong leadership, communication, and interpersonal skills. Business Experience An overall awareness of the roles within the business they are supporting. Leadership Skills Ability to confidently interact and discuss with team members, managers, and colleagues across the organization. Problem Solving Ability to adapt quickly to our fast paced and changing environment. Impact Have a direct impact on the core activities of the organization and expected to deliver on responsibilities within time constraints. Act as a champion for continuous growth of the organization. Interpersonal Skills Demonstrates effective communication, decision making, presentation, and facilitation skills. Please note that we would be collecting certain information relating to you while applying to the role. You are requested to go through the Candidate Privacy Notice to understand the data that we collect, how that data would be used, and handled through the application process.