Job Description

PRINCIPAL ACCOUNTABILITIES/ KEY RESULT AREAS Support and monitor Oxford Advantages execution in partner schools. Visit schools at regular intervals to train teachers and ensure smooth implementation of our system. Timely completion of trainings and ISVs. Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions. Zero open complaints in the territory beyond 7 days. Own the entire academic implementation and be the pillar for 100% retention of the partner schools. Working towards improving the LMS usage in the user schools across the region. Promoting digital products in schools in the respective region. Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention. Executing innovative customer engagement activities for customer delight. Training of internal resources in the respective region Reporting, auditing and documentation SKILLS, KNOWLEDGE AND EXPERIENCE Postgraduate/ graduate degree in any discipline with good communication skills Minimum of 5 years of prior relevant industry experience Tech savvy and knowledgeable about the Edtech domain. Experience of teacher training Understanding of LMS and technology Good understanding of computer applications Experience in the integrated services domain Excellent relationship building skills Ability and flexibility to travel 15-20 days in a month KEY INTERFACES Internal Interface with representatives from sales, marketing and product teams within the organization External School heads and teachers of private and public institutions Please share CV at shariq.anwar@oup.com