Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee, MIS Reporting!
- Maintain reports & spreadsheets for historical data, manage email queues
- Work closely with Operations for daily, weekly & monthly reports
- Report all observations to WFM to help change the staffing plans/roster accordingly and send the alerts on SLA misses proactively, if any
- Provide insights on existing data to internal/external stakeholders
- Identify the market/process/queue by team/agent wise volume variations and alerting the respective stake holders proactively
- Process orientation, including strong organizational and prioritization skills.
Minimum Qualifications
- Good Communication skills both written and verbal
- Should be very comfortable with handling lots of data & numbers
- Should have good working knowledge of using Excel
- Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven, fast-paced environment required
- Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required
- Excellent analytical skills with ability to problem solving
Preferred Qualifications/ Skills
- SQL Database, Access Automation
Why join Genpact?
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.