2 - 7 years
4.0 - 7.0 Lacs P.A.
Pune
Posted:2 months ago| Platform:
Work from Office
Full Time
Manage critical incidents (P1/P2) end-to-end to ensure quick service restoration Act as the primary point of contact Facilitate war rooms Collaborate with IT, DevOps, Network, Security, and Support teams to diagnose and resolve issues Required Candidate profile Conduct root cause analysis (RCA) &work on post-incident reviews (PIR) to prevent recurrence. Ensure Service Level Agreements (SLAs) &drive continuous improvement initiatives. Maintain reports Perks and benefits Perks and Benefits
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4.0 - 7.0 Lacs P.A.