Mainframe Ops Computer Operator

Title: Mainframe Ops Computer Operator

Location:

Summary of key responsibilities

Provide 24 x 7 console monitoring of Mainframe infrastructure and Application Systems (e.g., Hardware, batch schedules, interfaces, database table spaces)

Respond to console messages & alerts, and take corrective actions as required

Carry out IPL, POR, Region Bounce

IBM and other OEM/ISV Vendors Coordination, Communication and Liaison.

Identify, report, troubleshoot and escalate negative trends, Incidents and Problems

Resolve or assist in Resolving Incidents and Problems

Execute and monitor production, test and demand Batch Jobs (e.g., scheduling, execution, reruns, cancellations, hold & release and reporting of Batch Jobs)

Monitor job processing, and identify, resolve and or escalate incomplete jobs

Start-up and shut-down online systems and interactive systems as per SOP or demand

Mainframe File Transfers & Transmission Management,

Mainframe Output, Printing and Report Management

Mainframe Code Promotion and Release Management

Years of Experience

5+ Years of experience in Mainframe Console Operations, Production Control and Batch Monitoring & Scheduling, PagerDuty

Technical requirements

Good understanding of IBM Mainframe HW, Consoles, HMC, SE, z/OS, DB2, CICS, IMS DB/DC & IBM Utilities

Experience in Batch Monitoring, Scheduling and adhoc changes using tools

Experience in Autosys is added advantage.

Experience in User ID, Access Management and IAM – Identity Access Management using RACF

Experience in Mainframe Version Control and Release Management Tools

Monitor all batch flow processing and insure timely completion of endpoints / milestones.

Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly

Track incoming and outgoing transmissions ensuring they meet deadlines

Monitor real time performance of the computing environment

Perform scheduled and unscheduled system shutdown and start up (IPL) utilizing HMS, SE, Consoles. Perform environmental verifications after IPL is complete

Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.

Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software

Respond to all console messages and alerts requiring intervention and action