Role and Position : 1) Network Support Specialist (Grade 4) (7-9 years) 2) Network Support Specialist (Grade 3) : (4-6 years) Type of Hire : Contract to Hire Location : Gurgaon Interview rounds : 2 virtual rounds (Technical & Managerial) Work Model : 3 days WFO : Role Expectations & Nature Title : Network Support Specialist (Grade 3/4) The role sits in the Change Management team , not traditional L2/L3 support. It is project-oriented, focusing on: Network changes Migrations Customer implementations It involves customer-facing communication , especially during migrations. Technical Skill Requirements Core Areas : Routing, switching,and firewall security Must-have hands-on experience with: Palo Alto firewalls Cisco ASA Deep understanding of: Routing protocols : OSPF, BGP, EIGRP Switching protocols : STP, VTP, HSRP, VRRP Certifications: CCNA mandatory CCNP beneficial SD-WAN exposure is a plus EFM technology knowledge is critical for ongoing projects