Logistics Executive(Customer Service & Import Coordination)-Retail MNC

Job Description

Role & responsibilities Manage the Order to Cash process, Order Processing and Inbound process to ensure that products arrive in India as per agreed deadlines; while coordinating customs activity with third parties. Manage transportation and deliveries after Customs clearance. Ensure all products entering India are registered. Inbound Responsible for Monthly Order Upload process for all Brands Check if products are registered before the order are released. Shipment planning AIR/Ocean mode to meet monthly sales target. Ensures delivery of invoiced items Procuring new SKU (Stock Keeping Unit) launch details prior to start of next month ordering process. Setting up those SKUs in system/MRP (Material Requirement Planning) updation/ VAS (Value Added Services) updation/ Dechain check (life cycle of a product) viz-a-viz registration status Create file for customs, based on the Import Invoices to ensure timely Bill of Entry submission to avoid any demurrage / detention/ storage charges Ensure all shipments are recorded in the inbound tracker and communicated to CHA (Custom House Agent) & Maintaining monthly MIS of SC activity. Obtain shipping documents from the source/forwarder and forward to CHA. Ensure the shipment are cleared on time and communicate delays avoiding demurrages where possible. Seek approval for unavoidable demurrage/ detention/ storage charges from line manager. Ensuring VAS (labelling) activity completed as per PDP before shipment clearance. Ensuring that all inbound orders are delivered within the Customer Requested Delivery Date (CRDD) from Oevel (Belgium Distribution Center). Should try to minimize delays in case of contingencies like unavailable freight booking, partial shipment arrival or delay at customs. Ensure shipment has been received by the warehouse and put away, prioritizing urgent shipments as determined by the brands. Investigate discrepancy reports from Oevel, lodge claim with the source and obtain credit note for missing/damaged goods. Responsible for retailer communication on shipment arrival and sending order allocation report POD (Proof of Delivery) to cross dock warehouse and other report submission for month closing. Close shipment in the system Inwards/ complete documentation as per month end process Outbound Collate rates from freight forwarders/transporters for outbound/inbound shipments and recommend appropriate options to Supply Chain Manager Collate information on forwarder/CHA/Transporter (Service providers) performance versus agreed service levels & generate a report Follow-up on all deliveries and ensure that shipment is delivered before the affiliate sales closing deadline. To arrange appointment from retailors and coordinate with warehouse for dispatch plan. Check for MRP, Discounts, Billing price and shipping address on all documents in order to ensure a smooth flow before dispatch Prepare outbound shipping documents invoice, pod, road permit (e-way bill) POD (Proof of Delivery) on compilation of shipment delivery. Operations Manage all the deliveries after customs clearance ensuring that the stocks are dispatched in time for meeting affiliate sales closing target. Manage Non-moving inventory and providing details to Brands on Monthly basis Manage Destruction of old and expired products after obtaining necessary approvals from government departments VAS Labelling at Customs bonded warehouse. Coordinate with warehouse for 3PL movement and stocks delivery to retailors as per appointment. MIS for SC activities and Root cause analysis. . Returns Manage return to vendors for all Retailers Performing credit/debit in system for stock diverted/returned in system as per set process Master Data Activity Check material master maintenance in SAP Systems Operations and Maintenance (SRP) updation Manage VAS database as per set guideline Maintain Custom duty advance record Performing System tests of new brands in SAP prior to their launch Others Perform other duties as assigned in line with the role Manage credit note approvals Provide customs declaration. High sea sale documentation to be prepared. Dealing with custom notices as and when required and as advised by Logistics Manager. Communicating and coordinating deliveries with warehouse. New door opening dispatch planning and delivery coordination. Manage gratis order for all store and corporate employees. Coordinating and managing warehouse operations