Logistics Coordinator

Job Description

Responsibilities: Coordinate daily logistics operations, including scheduling shipments, pickups, and deliveries according to customer orders and company needs. Serve as a point of contact for transportation providers (couriers, freight companies, etc.), booking carriers and communicating delivery requirements. Track and monitor shipments in real-time; proactively address any delays or issues by liaising with carriers and informing relevant stakeholders. Maintain records of inbound and outbound shipments, and ensure all logistics documentation (dispatch notes, invoices, delivery challans) are properly handled and filed. Assist in managing inventory records if applicable update stock levels when new shipments arrive or orders are dispatched. Communicate with customers or client-facing teams to provide status updates on deliveries when necessary and ensure service level commitments are met. Work closely with the Operations Manager to support any ad-hoc tasks related to office administration or procurement when logistics activities are light. Identify opportunities to improve logistics processes (for example, suggesting more efficient delivery routes or courier services) and assist in implementing solutions. Qualifications: Bachelors degree (any field, though Logistics/Supply Chain Management or Business Administration is a plus). Experience: 0–2 years experience in logistics, supply chain, or a coordination role. (Fresh graduates with relevant internships or projects are encouraged to apply.) Good understanding of basic supply chain or logistics concepts (through coursework or experience), and willingness to learn on the job. Strong organizational skills with the ability to handle multiple deliveries and tasks simultaneously while maintaining attention to detail. Effective communication skills – able to coordinate with external partners (drivers, couriers) and internal team members clearly and professionally. Proficiency in using common software tools (MS Excel, email) is required; familiarity with any inventory or logistics software is an advantage. Problem-solving attitude – stays calm under pressure and can think on your feet to resolve minor logistical issues or unexpected delays. Reliable and proactive work ethic, with a focus on meeting deadlines and ensuring customer satisfaction through timely deliveries.