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the Sleep Company
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Logistic Manager - Last Mile

Logistic Manager - Last Mile

the Sleep Company

5 - 10 years

6 - 8 Lacs

mumbai

Posted:13 hours ago| Platform:

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Skills Required

last mile delivery logistics operations logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

Logistics Manager

Key Responsibilities:

Courier Partner Management (80%)

Manage multiple courier and last-mile delivery partners to ensure smooth, cost-effective, and timely dispatch and delivery operations.
Negotiate rates, SLAs, and service terms with courier partners to drive efficiency and service quality.
Monitor performance KPIs (TAT, RTO%, delivery accuracy, etc.) and initiate corrective actions as required.
Ensure adherence to company standards, compliance, and customer satisfaction metrics.

Billing & Authorisation

Review and authorise courier partner bills/invoices in the range of 2.54 crore, ensuring accuracy and compliance with agreed commercial terms.
Coordinate with the finance team for timely processing and payment of logistics bills.
Reconcile billing discrepancies and verify cost allocations.

Operational Excellence

Plan and optimise logistics operations to ensure efficient last-mile delivery and cost control.
Work closely with warehouse and dispatch teams for smooth order flow and shipment tracking.
Implement process improvements and automation to enhance operational performance.
Analyse logistics data to identify trends, opportunities, and areas of improvement.

Vendor & Stakeholder Coordination

Build and maintain strong relationships with courier partners, internal stakeholders, and external vendors.
Conduct regular business reviews with courier partners to monitor performance and compliance.
Liaise with customer service teams to resolve delivery-related escalations effectively.

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