Learning Experience Leader

Job Description

TaskUs is looking for Learning Experience Leader to join our dynamic team and embark on a rewarding career journey "Learning Program Design:Collaborate with stakeholders to identify learning needs, objectives, and target audiences Design engaging and effective learning experiences, incorporating a variety of modalities, technologies, and methodologies to accommodate diverse learning styles and preferences Develop curriculum frameworks, learning paths, and competency models aligned with organizational goals and priorities Content Development and Curation:Create and curate high-quality learning content, including e-learning modules, videos, simulations, job aids, and interactive resources Collaborate with subject matter experts to ensure content accuracy, relevance, and alignment with learning objectives Leverage existing resources and external content providers to supplement internal learning offerings Facilitation and Delivery:Facilitate instructor-led training sessions, workshops, and virtual learning events, delivering content effectively and engaging participants in active learning experiences Provide coaching and support to trainers, facilitators, and guest speakers to ensure consistency and quality in program delivery Incorporate feedback and evaluation data to continuously improve the effectiveness of learning delivery methods and techniques Learning Technology and Platforms:Evaluate, select, and implement learning management systems (LMS) and other technology platforms to support learning delivery, content management, and learner engagement Leverage data analytics and reporting tools to track learning metrics, measure program effectiveness, and inform decision-making Stay abreast of emerging trends and best practices in learning technology, recommending innovations to enhance the learning experience Evaluation and Continuous Improvement:Develop and implement evaluation strategies to assess the impact and effectiveness of learning programs on individual performance and organizational outcomes Analyze evaluation data, identify areas for improvement, and make recommendations for program enhancements and adjustments Partner with stakeholders to gather feedback, conduct needs assessments, and iterate on learning initiatives based on evolving business needs and learner feedback "