Learning Events Administrator

Job Description

Support Global Learning Solutions team. Check new learning requests received, on the global learning tracking management tool, UCMS JIRA Ensure that all relevant information has been submitted to proceed with learning requests. Monitor the quality of data in our data management tools, ensuring consistency and accuracy. Prepare learning material such as announcement flyers, PowerPoint presentations, Handouts, ensuring that these are aligned with what the client has purchased - including branding and editing. Liaise with translation services to ensure learning material is in local language, if required. Create webinar links. Host online live webinars or pre-recorded sessions. Generate satisfaction results in PowerBI and provide satisfaction reports to clients. Work within specific timeframes for completion of certain Workplace Events activities. Submit invoices. Give support to GLS in any adhoc queries as needed. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: Minimum of a Bachelor s degree in a related field. High proficiency with skills in Microsoft Excel, Word, PowerPoint, Outlook, UCMS, GoToWebinar, JIRA, Visio, SharePoint, PowerBI Expertise in establishing maintaining data quality standards. Strong overall communication skills, facilitation, and diplomacy skills Exceptional organizational and administrative skills. Excellent communication skills both written and verbal including sensitivity to working with individuals of different languages and levels of English proficiency. Be a good team player. Strong attention to detail. Strong aptitude for technology and attention to detail. Appreciation for cultural diversity. Flexibility to work in a variety of time zones. Ability to work in a fast-paced global environment. Ability to multi-task, managing multiple initiatives concurrently. Ability to problem solve quickly and creatively.