Learning And Development Specialist

This role is responsible for managing end-to-end coordination, execution, and reporting of both technical and soft skills training programs, including new joinee induction. The specialist will act as a key liaison between trainers, departments, and the L&D Manager — ensuring smooth training operations, data accuracy, and continuous improvement in training quality and participation.

Responsibilities:

Planning & Coordination

• Coordinate with technical and soft skills trainers for topics, schedules, and participant alignment.
• Collect departmental training needs and consolidate inputs from 7 technical trainers.
• Prepare and maintain training calendars, nomination lists, and master sheets.
• Schedule sessions, draft invites, block calendars, and ensure all logistics are in place.

Training Execution & Facilitation

• Manage end-to-end execution of soft skills, technical, and new-joinee training programs.
• Actively support and gradually take lead in facilitating new-joinee and soft skills training sessions.
• Coordinate and support technical on boarding during the induction process.
• Track attendance, ensure participation, and follow up with absentees and defaulters in a timely manner.

Data Management & Reporting

• Upload attendance and training data on LMS and maintain accuracy.
• Collect and analyze feedback from participants and trainers.
• Prepare training summaries, dashboards, and weekly/monthly reports.
• Track compliance and highlight red flags or participation gaps to the L&D Manager.

Quality & Improvement

• Randomly sample sessions to assess quality, engagement, and trainer effectiveness.
• Review training materials and LMS uploads for completeness and consistency.
• Conduct training effectiveness analysis and benchmark industry best practices.
• Support Quality and Retention-focused learning projects end-to-end.

Ad-hoc & Administrative Support

• Manage folder structures, calendar upkeep, and video uploads/editing as required.
• Provide weekly status updates to the L&D Manager on progress, challenges, and recommendations.

Key Skills:

• Strong coordination and multitasking ability
• Excellent communication and facilitation skills
• Attention to detail and data accuracy
• Proficiency in MS Excel/ Google sheets, PowerPoint/ Google slides, and LMS tools
• Analytical mind set with a focus on quality and improvement